Product Data Analyst

Austin, Texas, United States
Operations and Supply Chain


Posted: Nov 30, 2018
Weekly Hours: 40
Role Number: 114351458
Imagine what you could do here. At Apple, great new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We are strengthening our team and we are seeking an experienced data and configuration management professional to join us. We feature a dynamic environment with creative, smart people and groundbreaking technologies. Join us and make a difference! In this role, you will be responsible for seamless, rapid and global implementation of material, BOMs, and product data supporting AppleCare service business strategies and supply chain requirements. Additionally, you will support global service data setup for Apple’s products throughout the product lifecycle. This position can be based in Cupertino or Austin.

Key Qualifications

  • 5 years of experience in product data management, document control or similar function
  • Strong knowledge of SAP Material Master, Bill of Materials (BOM), Agile PLM, and Excel
  • Expertise in BOM management/configuration management
  • PDM/PLM/ERP system implementation and enhancement expertise
  • Problem-solving skills, demonstrating good judgment in identifying methods and techniques for obtaining solutions
  • Strong track record of producing analytic insight that has led to significant improvements
  • Adept at prioritizing work and coordinating tasks
  • Ability to resolve issues using analytical tools
  • Understanding of post-sales service business


- Key AppleCare resource for product data management across multiple system interfaces - Analyze, process and track Agile ECR, ECO, MCO submissions to minimize processing time between submission and implementation, optimizing department throughput - Partner with all necessary individuals in supporting departments to accurately process changes and structure new products - Capable of handling multiple projects simultaneously with the ability to set priorities - Provide clear input to the project team on schedule, issues, and deliverables related to master data management - Analyze problems of diverse scope to identify solutions - Drive timely part set-up, BOM releases and BOM changes to support new product introduction (NPI) as well sustaining business globally - Drive new and sustaining product release process creation and improvement (Ease of Use, Cycle Time, data analysis efficiencies) - System support for master data escalations and governance - Participate in continuous process improvements focused on systems, reporting, and data analysis efficiencies

Education & Experience

BA or BS degree or equivalent experience

Additional Requirements