Santa Clara Valley (Cupertino), California, United States
Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We are seeking experienced QA/UAT Lead to manage complex, global initiatives across Sales, Sales Support, Order Management and Operations. You will be responsible for managing cross-organizational User Acceptance Testing to test, build and roll-out innovative technology and business process solutions that increase efficiencies, improve customer satisfaction, and drive revenue.
- Proven track record of leading strategic projects combined with the ability to execute at tactical project-level activities and tasks
- 5-7+ years experience in-depth knowledge and experience in project and process management
- Demonstrable experience as a change agent having effectively implemented change in large cross functional organization
- Experience working on projects for teams based globally
- Strong written and communication skills
- Ability to work with ambiguity
- Self-motivated, driven individual who is comfortable working in a global, matrixed, fast-paced environment
- Deep understanding of quality assurance and testing practices within the SDLC Some travel may be required, both domestic and international
You will have a deep understanding of the business process and drivers for change. Using process knowledge, the Business Requirement Document (BRD), and functional expertise, you will ensure quality checkpoints are established and is responsible for managing the user acceptance testing process to ensure the business receives working software that supports the business requirements according to the project scope outlined in the BRD along with any change requests. You should have exceptional QA/UAT skills, a maniacal attention to detail, and a demonstrable ability to influence and collaborate across all levels of the organization. • Participates in technical and functional design meetings to ensure requirements are clearly defined and testable • Ability to identify and write test scenarios, test cases and scripts as needed • Ensures the existence of development and test environment standards • Responsible for the management and execution of detailed test plans to verify software functionality and adherence to business requirements • Responsible for test project status reporting, defect tracking and risk assessments • Supports release deploys and production issues to ensure customer satisfaction and success. Participate in Systems’ Deployment/ Cutover and Readiness activities • Develop and maintain key UAT documentation to ensure the proper amount of structure is applied to enable project success (ie UAT Kickoff, UAT Planning, etc) • Gather and synthesize detailed, global business requirements and design specifications • Facilitate project-related testing, roll-out, and lessons learned work • Provide innovative leadership in implementation of improved/standardized QA techniques • Influence and direct project teams to follow the defined approach/processes within WW Ops BPR • Prepare detailed schedules with target dates for work, prioritizes and monitor activities • Provide timely updates and elevate critical risks to project, management and senior-executive teams • Act as a liaison between the business teams and IS&T to ensure that the business requirements are complete and met by the proposed technology solutions • Use industry trends, standard methodologies, and leading-edge technology and process improvement on UATs • Build and maintain modular, end-to end and regression script libraries that can be used across projects for testing scalability • Create test orders, maintain master data setup in our SAP test systems • Create and maintain SAP's product and master data, variant configuration, and product bill of materials in test environment • Well versed in SAP and order creation
Education & Experience
BS/MS/MBA in Computer Science, Statistics, Business Analytics, Operations Research, Machine Learning, Finance, Marketing or related field.