Operations Program Manager- iPhone/iPod Accessories

Santa Clara Valley (Cupertino), California, United States
Operations and Supply Chain


Posted: Oct 10, 2018
Weekly Hours: 40
Role Number: 114371517
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The Operations Program Manager is responsible for the successful New Product Introduction and Ramp to volume of new iPhone, iPod, and iPad accessory products. You will work closely with Engineering, Product Design, Marketing, Planning, Materials, Global Supply Managers, and own the OEM relationship for NPI and Sustaining operations. You are ultimately responsible for successful product introduction and on-going supply.

Key Qualifications

  • 5+ years of working experience in Manufacturing/Operations or Engineering-related environment.
  • Basic knowledge of material planning, bill of materials, and engineering change documentation
  • Experience working with engineering teams and leading OEM communication a plus
  • Strong interpersonal skills and ability to present to executive management
  • Results oriented and attention to detail.
  • Enthusiastic and motivated
  • Organized and detailed oriented while managing several workstreams


The New Product Introduction Operations Program Manager (NPI OPM) launches products on time, with high quality and maximum customer availability. NPI's are pivotal to the dynamic development and launch of Apple’s products. A successful NPI is a leader and facilitator; is dynamic, driven, organized and detail oriented; excels in program/project management; communicates with ease at all levels; thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts. Furthermore, we lead within worldwide Operations and collaborate with the core product development team and other functional organizations within Apple. Key Responsibilities: - Leading Original Equipment Manufacturer (OEM) operations team in planning and executing development builds and new product ramps. - Drive ramp readiness with engineering, operations and OEM teams. - Plan capacity and lead factory equipment budget. - Handle component readiness to ensure part availability, quality and cost. - Communicate requirements and schedules to facilitate technical readiness with supply chain teams. - Influence product manufacturability, testability, and supply chain responsiveness in pursuit of low cost and flexibility while stewarding quality - Leading all communications, upward and downward through the organization; raising key issues and options for resolution with executive teams.

Education & Experience

Bachelors in engineering preferred. Masters or MBA are considered a plus

Additional Requirements