Shazam Site Reliability Engineer

San Diego, California, United States
Software and Services

Summary

Posted: Oct 25, 2018
Role Number: 200003690
Hundreds of millions of users. Billions of Shazams. Countless moments of discovery. Shazam brings a unique brand of magic to millions every day. It’s our people – their imagination, skills and ideas – that shape our future, and help us make the impossible come to life. Bring us your vision, and it’ll be you creating the wow moments that excite people across the world!

Key Qualifications

  • 4+ years experience as a UNIX/Linux systems administrator as well as extensive experience as a software developer i.e Java, python, Ruby etc
  • Experience deploying highly resilient Linux servers in a 24x7 environment
  • Experience building fault tolerant, scalable software and/or systems
  • Familiarity with Cloud services such as AWS and GCP.
  • Experience designing, building and operating orchestration, automation and deployment systems.
  • Experience with systems automation and configuration management tools (Puppet, Chef, Ansible, etc.)
  • Strong understanding of CI/CD processes, technologies and methodologies
  • Strong working knowledge of TCP/IP and network technologies

Description

Site Reliability Engineering is a critical part of that magic, being the team that's responsible for the A-Z of everything that helps our clients interact with our services. We take great pride in the experience we provide our users and the systems that power that experience, with a focus on continuous improvement. We are looking for a candidate looking to blend Systems and Software Engineering - using skills from both disciplines to ensure that the app stays as magical as it can possibly be. We like to keep things fresh; dealing with the same issue more than once is boring. We have an on-call rotation that allows us to quickly respond to novel issues that may present themselves and then work hard to ​permanently and elegantly fix every situation that arises. We operate at a scale that few companies achieve, serving many thousands of requests per second to millions of users a day. Every day presents a new set of unique challenges and the opportunity to innovate. About You: You get excited about the idea of both programming and automating the operation of our infrastructure, building robust systems and scaling an infrastructure to meet the demands of our users You are just as happy to dig into the nuts and bolts of how a system works as you are to architect a complex global architecture You are comfortable digging into someone else's work and providing constructive recommendations for how to improve it You are meticulous in your work, and nothing makes you happier than dozens of graphs and indicators all brightly glowing green You are calm and creative when faced with problems and opportunities You have excellent analytical and problem-solving skills, tenacious in sticking with a problem until it's resolved once and for all You are a great teammate, but you can work on your own initiative as well You are actively looking for ways to improve Shazam's services, and take a personal ownership for the quality of the services we offer You demonstrate personal accountability, owning the decisions and mistakes you make You can clearly articulate your ideas and have no problem providing constructive input to the broader team Where Does The Role Sit? Based in San Diego and reporting into a London-based SRE Manager. This person will build strong relationships internally that support collaboration and help influence how services are designed, built, and consumed by our clients.

Education & Experience

Bachelor's degree or equivalent experience.

Additional Requirements