IS&T Program Manager

Miami, Florida, United States
Corporate Functions


Posted: Dec 7, 2018
Role Number: 200005040
The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Key Qualifications

  • Interpersonal skills, as well as strong written and oral communication to work effectively with internal and external partners with a wide range of backgrounds
  • Detailed oriented.
  • Has real passion for accuracy, thoroughness, “going the extra-mile” and a “can-do” attitude
  • Demonstrated ability to deliver projects in a geographically distributed environment
  • You will need to have experienced in leading vendors and business relationships across multiple projects and geographies.
  • We need someone with excellent problem solving and people brokering abilities.
  • A driven and personal sense of accountability.
  • Able to multitask in a dynamic and fast-paced environment and complete tasks on time.


The Apple Latin America Information Systems & Technology (IS&T) organization is seeking a high-energy, ambitious and people-focused leader to manage the delivery of technology solutions in the region, being primarily responsible for maintaining high quality and productive technology environments across Apple offices and operations in Latin America. This role’s primary accountabilities revolve around initiatives related to the: Management/coordination of telecommunications services investments across the company’s operations and The delivery of videoconference, audio/visual and related technologies that facilitate collaboration across the region. You will be responsible for the planning and delivery of these technologies and services in accordance with established regional and global policies and procedures. Scope of work includes, but is not limited to, voice/data services, video conferencing, conference room and entertainment industry audio/video solutions. Maintaining tight-knit collaboration with regional partners and vendors to ensure alignment is critical to this role. Single Point of Contact for all IS&T Purchase to Pay related activities in region, including processing purchase requisitions, posting goods receipts, ensuring spend is within budget, and working with Accounts Payable to resolve vendor queries and issues. Ensure compliance with Apple Finance Policies and handle quarterly Open Purchase Order Reviews, Goods Received Audits and Signature Level Authorities. Maintain segregation of duties and ensure financial controls are in place and also .rovide spending updates to Budget Owners with the understanding of program execution and propose actions to be taken Drive the delivery of videoconference, audio/visual and related technology solutions for new and existing Apple locations and collaborate with IS&T peers and business partners to deliver effective technology solutions. Ensure Audio Visual (AV) integration vendors understand the standards and deliver solutions in accordance to the requirements and own the activities of AV integration vendors on projects including proposal review and approval. You will partner with other Apple teams to ensure AV solutions align with security and networking standards and collaborate with support teams and lead operational issues to bring up them. Occasional travel required (30%) as part of the activities.

Education & Experience

BS/BA degree Experience in accounting, finance or equivalent preferred. Languages: English, Spanish and/or Portuguese desired. General experience with IT industry terminology and telecommunications technologies will be a plus. Familiarity with SAP a plus Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Additional Requirements