ServiceNow Service Portal UI Expert

Santa Clara Valley (Cupertino), California, United States
Software and Services


Posted: Nov 7, 2018
Weekly Hours: 40
Role Number: 200006934
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard but the job comes with more than a few perks. If fulfillment, inspiration, adventure and advancement are your kind of perks, we'd love to hear from you. Like to be around people who love technology? Like to be around technology that loves people? Apple offers a work environment unlike any other. There's the typical job. Punch in, push paper, punch out, repeat. Then there's a career at Apple. Where you're encouraged to defy routine. To explore the far reaches of the possible. To travel uncharted paths. And to be a part of something far bigger than yourself. Because around here, changing the world just comes with the job description. Apple Information Systems and Technology is looking for a highly motivated ServiceNow Portal UI engineer. The UI engineer is responsible for building high quality Service Portals within the ServiceNow tool.

Key Qualifications

  • Over 8 years of IT experience
  • 4+ years building dynamic, intuitive, and responsive interfaces for web applications using JavaScript, HTML5, and CSS frameworks like Bootstrap and Sass
  • Experience building front-end components optimized for speed and cross-browser compatibility
  • Full stack design and development experience in Java or equivalent language
  • Experience developing large-scale single-page apps using AngularJS
  • Experience debugging and testing production issues
  • High energy and an aptitude for learning new technologies
  • Knowledge of modern Object Oriented JavaScript programming patterns, such as client-side MVC, JSONP, and event-driven programming
  • Understanding ServiceNow Service Portal implementation
  • Experience with agile methodologies
  • Minimum Bachelor’s degree in Computer Science or related disciplineHands-on experience in JavaScript
  • Excellent verbal and written communication skills
  • Excellent analytical and problem solving capabilities
  • Good Collaboration skills and teamwork ethic
  • Attention to details and commitment to quality
  • Strong work ethic, self-motivated and well-organized
  • Ability to perform under pressure and tight deadlines


In this role, you will work directly with the ServiceNow Application Owner, Project Implementation/Development Teams, ServiceNow Product team, Production Support team and multiple Infrastructure teams. You will provide in-house expertise in the matters of UI/UX design and development, implementation, end-to-end system landscape. You will be responsible leading projects from inception to closure. This includes, but not limited to, planning, design, requirements gathering/clarification, managing team of developers, risk/mitigation, status reporting, communication, process and technical improvements. You will also be responsible for building a strong team of ServiceNow implementors for multiple ServiceNow modules. RESPONSIBILITIES INCLUDE: - Understand business requirements for ServiceNow - Provide design and technical solutions for Service Portal implementation - Provide end-to-end product architecture to ensure scalable, high performance UI - Lead a team of developers working on enhancements/implementation related to ServiceNow - Perform technical configurations, application maintenance and house-keeping activities - Design security of the application, and own data security function - Trouble-shoot technical issues related to ServiceNow application configuration and other technical issues - Work closely with the product team and support team of ServiceNow - Identify opportunities to improve the platform - We seek a self starter, forward-thinking person with strong leadership capabilities - Ability to communicate effectively, both written and verbal, with technical and non-technical multi-functional teams - You will interact with many other group’s internal team to lead and deliver elite products in an exciting fast-paced environment - Dynamic, intelligent and inspiring people, innovative technologies are the norm here. Will you join us in crafting solutions that do not yet exist?

Education & Experience

BS Degree in Computer Science or equivalent

Additional Requirements