Senior Program Manager – Global Business Operations Research & Strategy

Santa Clara Valley (Cupertino), California, United States
Software and Services


Posted: Jan 5, 2019
Weekly Hours: 40
Role Number: 200018234
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The Internet Software & Services team at Apple is a dynamic organization. We provide our customers around the world with access to an incredible collection of content and experiences across music, movies, apps, books, iCloud, and much more. We are seeking a Senior Program Manager to lead and drive the research and strategy of complex compliance and global expansion initiatives. You are ambitious and have a deep understanding and experience within finance, tax, business operations and system design solutions. Given the deeply cross functional nature of the role, it is a requirement to have comprehensive knowledge of how projects intersect with business, product, engineering, marketing, finance, government affairs and legal. Working alongside with various team, this role is center to ultimately establishing the strategic direction along with defining the innovate and executable options to achieve business objectives.

Key Qualifications

  • Broad experience in business operations, program management, finance, tax, legal and sound foundation in overall implementation, system design and architectures
  • Background in navigating various regulatory requirements and collaborating with multiple cross functional teams
  • Accountability for investigation timelines and all program deliverables
  • Manage risk management, government affairs, legal, tax, finance and operations to effectively handle risks; actively identify possible risks and communicate them swiftly and effectively
  • Able to seamlessly switch between working independently and as part of a collaborative team
  • You have phenomenal analytical skills and intuition and are capable of making decisions based on analysis results and experience
  • Strong communication and presentation skills (written and verbal) to all levels of an organization. You have the ability to talk in a clear and compelling manner with regard to strategic plans
  • Ability to react, reset, and re-plan in a time sensitive environment


- Provides extraordinary thought leadership and strategic and operational mentorship to drive research for complex business and/or compliance solutions - Collaborate with Engineering, Operations, Marketing, Legal, Tax, Finance and other organizations both inside and outside of Apple to develop innovative solutions that will ensure compliance while also improving operational position in a certain country and/or product offerings - Define all aspects of project information including timelines, resource allocation, scope, and definition - Facilitate multi-team tasks to achieve on-time, high quality results by utilizing structured, well-adapted, and strong technical background to prioritize, problem solve, provide timely analysis and informed recommendations on strategy - Demonstrates effective use of emotional intelligence to partner with the various stakeholders for outcomes which are mutually beneficial, stabilizing opposing priorities within a matrix organization

Education & Experience

BA or BS or above. A degree with an emphasis on accounting, finance, tax, engineering or a related field preferred

Additional Requirements

  • 10+ years of consulting experience in Big 4 or at a multinational corporation is highly desirable