RE&D Technology Lead
Santa Clara Valley (Cupertino), California, United States
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you love thinking analytically? Are you passionate about using your real estate knowledge to navigate complex challenges? Join us, and you’ll have a significant role in continuing Apple’s legacy of efficiency and success. The Real Estate & Development (RE&D) organization is the team that acquires, builds, operates, and services Apple’s global real estate portfolio. RE&D is composed of multiple groups which have created multiple systems over the years that serve each groups’ needs, some of which are independent and some of which are integrated within RE&D and with external/other Apple systems. We’re looking for a dynamic Technology Leader that understands corporate facilities operations business processes and also has the technical skills necessary to translate RE&D business operations & processes into clear requirements & work plans to drive development, ticket management & enhancement roadmaps with IT developers (internal & external). The ideal candidate is dynamic person that will be responsible for administering day-to-day systems operations, working with direct- and dotted-line reports within the of the various RE&D business units.
- 10+ years relevant work experience in a global company preferred
- Technical certifications
- Proficient on Apple software platforms
- Prior project management experience (EPM, PMP, etc)
- Excellent communication skills (both written and verbal)
- Extremely detail oriented
- Prior IT and/or Business project management experience
- Technical experience with systems administration, database tools, data visualization tools and web sites
- Superb familiarity and experience with CAFM/IWMS, database systems, web & mobile applications, system integration languages
- Must be a self-starter who is comfortable working independently and managing their workload in a fast-paced environment, driving multiple teams and stakeholders toward an agreed upon roadmap for enhancements & tool development
The Technology Lead will drive and ensure system data integrity, failure & recovery planning, administering user account provisioning, providing desktop support functions, managing RE&D servers & Data storage, driving the timely resolution of bug fixes, overseeing the development of an RE&D systems roadmap and prioritizing projects/enhancements among the systems given finite resources. You will manage a team of existing staff supporting these RE&D technologies. The role should proactively seek new methods to streamline the delivery of RE&D’s services and support the data integrity that drives executive level reporting and analytics. This role is responsible for rolling out & integrating all RE&D systems on a global level and driving the enhancements & overall roadmap of these systems. These systems span a broad range of scopes and include, as examples, conference reservation and guest check-in systems, shipping/receiving/mail tracking systems & request forms, maintenance & operations ticketing systems & request forms, service request forms, space management systems & request forms, web presences for RE&D service groups, mobile applications, Tableau reporting tools, environmental health & safety systems, commuter applications, servers & file sharing tools and others. Some systems are created/serviced within RE&D, others are created/serviced by Apple's central IS&T group. Additional systems, enhancements and integrations are contemplated for the future RE&D technology roadmap.
Education & Experience
Bachelors Degree preferred We promote innovation and new technology to further improve our creative output. Dynamic, smart people and inspiring, innovative technologies are the norm here. You will be part of building an extraordinary team. We're looking for a talented and passionate person to join this amazing team, if you feel this is you, we'd love to hear from you.