Business Intelligence Analyst

Austin, Texas, United States
Operations and Supply Chain


Posted: Jul 22, 2019
Weekly Hours: 40
Role Number: 200054740
Apple ignited the personal computer revolution in the 1970s with the Apple II and reinvented the personal computer in the 1980s with the Macintosh. Today, Apple continues to lead the industry in innovation with its award-winning computers, operating systems, smart phones and tablet computers, this is made possible because we value the “Think Different” philosophy.

Key Qualifications

  • Provide analytical reporting to the operations team and external partners
  • Ability to operate in a fast paced, rapidly changing environment
  • Ability to rapidly learn and adapt to business changes
  • Create and maintain reports, leveraging data across complex hierarchies using multiple data sources
  • Leverage process improvement techniques to drive improvements in data quality
  • Detail oriented and self-motivated individual able to function effectively when working independently or on a team
  • Ability to maintain poise and a positive attitude in a challenging environment
  • Excellent communication and presentation skills
  • Perform testing to support system implementations and upgrades
  • Leverage industry best practices for data analysis and share across the operations


The Operations team at Apple is looking for a dynamic and motivated candidate for the role of the Decision Support Analyst. The role is an opportunity for you to utilize your eye for business, acquire process knowledge and apply problem solving skills to deliver creative, valuable solutions to the Operations team at Apple. In this role, you will need to be adept in the use of Excel. Knowledge and hands on experience in report creation is key. Ability to use statistical tools and techniques to identify process gaps, root cause issues and drive data driven decision making is desirable. Ability to crisply articulate findings and a passion for driving excellence is desired. Experience with SQL, Teradata and Tableau experience is highly desirable. Must be able to work in a fast-paced environment, perform effectively under dynamic conditions such as directional changes, tight deadlines and limited resources. Organizational skills and the ability to multi-task are critical. An understanding of data sources & relationships, reporting tools and systems knowledge is required. Experience with measuring and managing data quality is desirable. Ability to translate technical content for non-technical audiences and vice-versa would be beneficial. A positive attitude and the ability to communicate and negotiate are necessary to be successful in this role.

Education & Experience

- BS/MBA in Operations Management/ Industrial Engineering, Mathematics, Statistics, Computer Science or an Engineering background is preferred - Minimum 5 years experience within Operations and Supply Chain desired - Proven data driven decision making skills - Computational analysis using Excel, mySQL, Teradata, Python, Tableau, Business Objects, JMP, R, - Matlab, SPSS and SAP preferred. - Experience with Teradata, SQL, Tableau preferred

Additional Requirements