Sales Operations Manager, Search Ads

Santa Clara Valley (Cupertino), California, United States
Software and Services

Summary

Posted: Jul 10, 2019
Weekly Hours: 40
Role Number: 200061826
At Apple, we work every day to create products that enrich people’s lives. Our Advertising Platforms group makes it possible for people around the world to easily access informative and imaginative content on their devices while helping publishers and developers promote and monetize their work. Our technology and services power advertising in Apple News and Search Ads in App Store. Our platforms are highly-performant, deployed at scale, and setting new standards for enabling effective advertising while protecting user privacy. Launched in 2016, Search Ads is an easy, efficient and fast-growing platform for app discovery. With over 65% of all app downloads resulting directly from a search in the App Store, Search Ads is quickly becoming the app promotion platform of choice for iOS developers. We are looking for a smart, motivated Sales Operations Manager to support our growing Search Ads business. In this role, you help ensure that the Partner Development organization focuses on the most impactful activities and operates in the most efficient way. You’ll develop and manage priority programs, measure success, and own core operational aspects of the team. You’ll be responsible for developing recommendations and crafting solutions to complex, ambiguous and high visibility business issues, with the goal of driving significant business growth.

Key Qualifications

  • 8+ years of experience, ideally in the digital advertising industry, in a business / investment analyst, consulting, or sales operations product / program management role
  • Excellent communications, project management, and organizational skills
  • 4+ years of experience managing global teams and working globally / cross-functionally
  • High degree of proficiency in quantitative analyses, influencing with data, building business cases, and communicating data-driven insights to analytical and non-analytical audiences
  • Advanced technical skills a plus : experience with data-mining including querying data via SQL, scripting (e.g. R, Python) and 3rd party tools (e.g., Salesforce, Tableau) to automate and scale analyses and dashboards
  • Strong personal code of ethics, integrity, diversity and trust
  • Solid understanding of digital advertising landscape and KPIs for web / mobile / apps. Familiarity with search engine marketing (SEM), app-install marketing, and/or channel partners (e.g., agencies, mobile measurement) preferred

Description

Drive and improve business cadence (planning, budgeting, business reviews), setting and improving processes, monitoring execution and driving accountability and visibility of progress against goals and objectives Assess and provide insights on market opportunities for various channels, geographies and service levels to boost sales performance including informing go-to-market strategies for Search Ads, improvements to our Partner Development team’s capabilities and performance, and product enhancements Develop and implement global and regional sales strategies and programs including translating big picture goals into day to day accountability for the sales organization and collaboration with cross-functional partners (e.g., Finance, Marketing, Product, Operations, Analytics) to ensure successful initiatives, like new product or new market launches Bring customer and market feedback back into the organization to identify gaps / issues and recommend solutions/programs to address them

Education & Experience

MBA or advanced graduate degree preferred BA/BS in Marketing, Business Administration, Analytics or related field

Additional Requirements

  • Solid understanding of digital advertising landscape and KPIs for web / mobile / apps. Familiarity with search engine marketing (SEM), app-install marketing, and/or channel partners (e.g., agencies, mobile measurement) preferred