Software Update Reliability Engineer

Santa Clara Valley (Cupertino), California, United States
Software and Services

Summary

Posted: Jun 19, 2019
Weekly Hours: 40
Role Number: 200070886
In the Core Operating Systems group, you’ll ensure the OS is inseparable from each device’s identity as a whole. That’s because this group is committed to building fully integrated operating systems that combine hardware, software, and apps into a single Apple experience. Your dedication to cross-disciplinary collaboration will help develop groundbreaking technologies, such as iOS, macOS, watchOS, and tvOS. By crafting these distinct, holistic user experiences, you’ll continue to uphold and advance the excellence people expect from Apple devices. Be part of the team that keeps hundreds of millions of Apple users up to date on the latest operating systems. We are looking for a Software Update engineer excited to learn about new devices and technologies on the Core Operating System team. By investigating the causes of problems, you will provide fixes that directly improve the daily life of our users.

Key Qualifications

  • Strong C programming skills are a must. Strong Objective C knowledge is a plus.
  • Strong debugging skills are a must, particularly post-failure analysis. LLDB debugging expertise is a plus.
  • Should be familiar with compiling and building complex systems. Knowledge of Xcode is a plus.
  • Should be familiar with OS trouble shooting. iOS specific knowledge is a plus.

Description

Identify failure patterns in incoming reports, through aggregate user reports, analytics and logging that you will augment. Investigate failed devices for software issues, and devise tools and methods to isolate the problems encountered. Communicate the top issues and trends, helping teams across the company to get the right solution. Develop new features and improvements in the operating system to improve software update reliability.

Education & Experience

Bachelor’s degree in CS/CE/EE ( or equivalent, or related field )

Additional Requirements