Instructional Products Project Manager

Santa Clara Valley (Cupertino), California, United States
Software and Services

Summary

Posted:
Weekly Hours: 40
Role Number: 200072155
Instructional Products is seeking a Project Manager with a strong background managing software projects and other customer-facing deliverables. The department produces innovative instructional materials for all Apple hardware and software products, and is responsible for a critical portion of the customer experience. The successful candidate is a self-starter who has a track record managing and delivering dynamic projects simultaneously with minimal oversight.

Key Qualifications

  • At least 3 years of project management and cross-functional team management experience
  • Experience working with software engineers and content developers
  • Good knowledge of iOS, macOS, and/or web platforms
  • Excellent project management experience: attention to detail, planning, project communication, issue resolution, change management, and risk management
  • Strong ability to learn new technologies in a short time
  • Strong organization and facilitation skills (requirements and design brainstorming sessions, progress and status meetings)
  • Outstanding written and verbal communication skills; ability to filter and distill relevant information for the right audience
  • Experience balancing multiple projects simultaneously and meeting aggressive timelines
  • Experience managing HW print bundles and familiarity with print production process a plus

Description

The Project Manager plays a key role in delivering innovative user-facing content, as well as in developing internal authoring and management tools. You work hands-on with instructional designers, UI designers, legal, compliance, marketing, and engineering DRIs to track project details and drive multiple concurrent projects to completion. As part of your role, you identify and communicate risks and dependencies, provide timely project status updates to stakeholders, solve problems and remove obstacles for development. Also, identify opportunities for schedule improvements and process efficiencies within and between teams. You: • Have great leadership skills and a collaborative mindset • Can comprehend, communicate, and manage complex design tradeoffs • Have the flexibility and resourcefulness to manage changing business requirements, projects, and resources, adapting accordingly and positively • Understand and deal well with rapid development cycles • Are self-motivated and proactive, with demonstrated creative and critical-thinking capabilities • Have the proven ability to establish rapport and credibility, and to influence others to drive results

Education & Experience

Additional Requirements