Siri - Manager, Siri Data & Analytics PM Team

Santa Clara Valley (Cupertino), California, United States
Machine Learning and AI

Summary

Posted: Sep 17, 2019
Weekly Hours: 40
Role Number: 200088405
As the leader of the Siri Data and Analytics PM team in the AI/ML organization, you will play a critical role in the future of Siri and Apple. You will work with top tier engineering and product teams to serve over 1 billion customers, creating the highest quality user experience that Apple customers expect and love. You and your team will be responsible for driving the vision and development of the analytical toolsets used to evaluate customer success with Siri- all while respecting Apple’s deep devotion to privacy. You and your team will serve as analytics experts for all partner teams in Siri, and ultimately be responsible for how we deliver end-to-end analyses of customer experiences and help our team to make better product decisions.

Key Qualifications

  • 12+ years experience in Product, Program or Project Management, or similar role leading cross-functional product or software engineering teams
  • 10+ years experience bringing a product from concept to completion, ideally working on machine-learned systems, and/or complex backend and front-end systems
  • 5+ years in people management experience
  • Deep understanding of the software development for machine-learned products and services, and how analytics and evaluation data can help improve those products
  • Self-sufficient in analyzing and drawing conclusions about the ​quality and product opportunity from raw and refined product data
  • Good product sense, with the ability to translate between product goals, business goals and technical requirements for data analytics
  • Experience recruiting and building large, successful teams of product and project managers
  • Self-motivated and proactive, with demonstrated creative and critical thinking capabilities
  • Outstanding communication and presentation skills, written and verbal, to all levels of an organization
  • Innate capability to, directly and indirectly, lead large teams for success

Description

- Lead the product vision and project execution for all data infrastructure, analytics, and online evaluation of the Siri Assistant product. - Champion an industry-leading privacy-focused strategy for product measurement, evaluation, and analytics. - Own and evangelize best practices for product analysis, measurement, and instrumentation. Lead human evaluation design and management exercises. - Evaluate and improve the quality of KPIs for key products by analyzing customer pain points. Empower others to understand and leverage data for decision making. - Ensure the ​measurement of new features are designed and instrumented in every release cycle. Productize dashboards that help product teams to improve Siri every day. - Work with AI/ML leadership to build a strategy that allows us to leverage our data to create automatic feedback loops that improve the Siri product. - Keep teams focused on the right priorities to meet aggressive deadlines; clearly, communicate project progress to leads and executive team. - Direct supervision of staff: Performance management, career development, education, and training. Scale the team by recruiting top industry talent.

Education & Experience

BS/MS/PhD EE/CS/CE or equivalent

Additional Requirements

  • - M.S. or Ph.D. degree with a focus on​ machine learning, data mining or statistics
  • - Prior PM or engineering experience in speech recognition, natural language understanding, search, data pipelines, and/or A/B testing
  • - Past programming experience within a workplace or academic environment a plus