Accounts Receivable Analyst - US & Canada CAE

Austin, Texas, United States
Corporate Functions


Weekly Hours: 40
Role Number: 200089869
Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. As part of this group, you’ll play an integral role in ensuring our day-to-day financial health. You and your team will support Apple’s growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You’ll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is critical to upholding our global commitment to excellence, and it is directly responsible for shaping the company’s future. Join us, and you’ll have a meaningful role in continuing Apple’s legacy of efficiency and success. Apple’s Global Business Solutions organization (GBS) supports Apple employees, customers and vendors around the world. We provide guidance and significant solutions to problems that come up on any possible topic daily. We are seeking a strong Accounts Receivable analyst to support related accounting and disputes control activities timely and accurately. This position is based in Austin, TX.

Key Qualifications

  • 4-7 years of experience in corporate Accounts Receivable, disputes and reconciliations preferred
  • Good knowledge of accounting and SOX controls
  • Advanced Excel and Tableau experience, and data analytical skills
  • Substantial understanding of the accounts receivable function is required, with an ability to apply knowledge and skills to complete a wide range of tasks
  • Ability to perform detailed reconciliations/analysis to resolve outstanding issues promptly
  • Excellent customer services and business partnership skills
  • Excellent negotiation and conflict resolution skills
  • Excellent written and verbal communication skills. Ability to communicate issues quickly and concisely to management
  • Attention to detail and strong ability to deliver timely and accurate results in a fast paced and dynamic environment
  • Ability to deal with ambiguity, works independently, and be a self-starter
  • Prior experience with SAP preferred


• Responsible for reconciling accounts with large volume of transactions within credit limit, escalating internally and externally as needed • Responsible for data analysis and reporting on metrics, trends and collection results • Resolve outstanding Invoice, Chargebacks, on past due accounts • Responsible for research, reconcile customers payments; process refunds • Consistently meet quarterly metrics on portfolio • Understand SOX controls as they relate to the job responsibilities and perform all tasks in a SOX compliant manner • Identify and drive process improvement opportunities • Support and back up other team members as needed • Ability to work cross functionally within team and with other departments within Apple • Proactively manage portfolio by identifying potential issues before they roll past due, utilizing resources and tools available • Release orders based on credit availability and risk • Maintain SAP by entering, updating, and retrieving data, as well as formatting and generating reports from SAP into Excel • Prepare outstanding accounts statements and gather reference documentation to identify issues. • Respond to inquiries from customers, internal and external, via email and phone, and follow up when necessary • Participate in expansion projects and testing to ensure positive impact to team

Education & Experience

• BS/BA in Finance, Accounting or other relevant field

Additional Requirements