Siri - Engineering Program Manager, Siri Search Quality Measurement

Santa Clara Valley (Cupertino), California, United States
Machine Learning and AI

Summary

Posted: Sep 22, 2019
Role Number: 200091531
Play a leading part in revolutionizing how people use their computers and mobile devices. The Siri Search team is creating groundbreaking technology for knowledge graphing and algorithmic search using machine learning, artificial intelligence, and natural language processing technologies. We’re looking for someone to lead our search product quality measurement efforts including designing and driving production quality and user experience measurements, defining qualification plans and shipping criteria for new features, leading quality convergence reporting effort, working with third-party vendors as well in house human graders when needed for measurement projects, working with top tier engineering and product teams to ensure effective and accurate measurement and reporting, communicating and presenting measurement metrics to the organizations to help inform product decisions. These efforts are critical in driving quality improvement for our service to over 1 billion customers, your​ role is essential to creating the highest quality user experience that Apple customers expect and love.

Key Qualifications

  • 3+ years of​ experience as a PM, an analyst working in an internet consumer product group
  • Self-motivated and proactive, with demonstrated creative and critical thinking capabilities
  • Self-sufficient in analyzing and drawing conclusions about the quality and product opportunity from raw and refined product data
  • Details oriented and passion for precision
  • Ability to develop great product sense and sympathy for user experience and design metrics to effectively measure product quality and user experience

Description

- Drive and ship large, cross-functional projects and features from inception to delivery - Drive end to end deliveries of various product quality measurement projects including measurement project design, query sampling, streamlining of the project pipeline, resourcing of the projects - Coordinate with cross-functional teams to define key quality metrics and shipping criteria for new features, drive instrumentation of the metrics and reporting, provide recommendations on go vs no go decision of feature shipping in annual release cycles - Evangelize and effectively communicate the measurements and insights to the organization to help guide product decisions - Proactively identify opportunities for improvements in measurements and continuously drive the accuracy and efficiency in measurements - Be the voice for our customers; do whatever it takes to deliver the highest quality experience to our customers

Education & Experience

BS/MS in EE/CS/CE or equivalent

Additional Requirements

  • Past programming experience within a workplace or academic environment