Real-time Communications Quality Engineer

Santa Clara Valley (Cupertino), California, United States
Software and Services


Posted: Aug 27, 2019
Weekly Hours: 40
Role Number: 200094987
Work and contribute towards the engineering of Real-time Communication technologies in the Interactive Media Group (IMG) at Apple. The Real-time Communication team provides the networking and media frameworks for Group FaceTime, FaceTime, Phone Continuity, and WiFi Calling. IMG provides the media and graphics foundation across all of Apple's innovative products, including Mac, iPod, TV, iPhone, iPad, and Watch. Developing cutting-edge software techniques, IMG takes the media experience to the next level.

Key Qualifications

  • Proficiency in Python.
  • Experience testing Video and/or VoIP applications.
  • Experience testing Video/Audio codecs.
  • Excellent written and verbal interpersonal skills.
  • Ability to manage multiple tasks and prioritize work accordingly.
  • Familiarity with iOS, Mac OS X, Unix, and Xcode.


​We are looking for a passionate software quality engineer with a strong technical background and understanding of networking, video, and audio technologies. In this role, you will be responsible for conducting and developing Performance tests for FaceTime, Phone Continuity, WiFi Calling on iOS, OS X, and Watch platforms. You will develop and maintain test plans, and carry out the testing across a variety of network topologies and in various environments to ensure the highest video and audio performance in FaceTime, Phone Continuity, and WiFi Calling before it reaches our customers’ hands. Your focus will span a broad array of Real-time Communications test areas involving functional, performance, and automation development. You will work very closely with the Real-time communications development and multi-functional teams to ensure quality is of the highest level. You will also be creating & tracking high-quality bug reports, triaging issues by closely working with developers, and reporting on the project progress & risk analysis. Testing will comprise of identifying and developing performance tools, performance testing, and automation of the performance tests. Automation will be key to this role’s success. In addition to writing and maintaining a set of tests, you will also be responsible for driving fixes of many other critical performance tests run by multi-functional technology teams.

Education & Experience

BS in computer science or equivalent experience.

Additional Requirements