Lab Reliability Engineer

Santa Clara Valley (Cupertino), California, United States
Software and Services


Weekly Hours: 40
Role Number: 200100747
Why Apple? We live in a mobile and device driven world where knowledge of the physical world around us is needed. We rely on this knowledge to get around, to learn about our environment and to enable spectacular new features for custom applications. Apple is meeting those needs as robustly and as creatively as possible and is interested in people who want to help meet that commitment. The success we are striving will be the result of very skilled people working in an environment which cultivates creativity, partnership, and thinking of old problems in new ways. If that sounds like the kind of environment that you find intriguing, then let's talk. The Power and Performance Organization is seeking a results driven and meticulously organized lab engineer. We manage a fleet of thousands of Apple devices used in a centralized, automated test system which is a critical tool used by engineers developing for iOS, watchOS, and macOS. This position will provide the opportunity to work with the latest Apple hardware and software and be part of a rapidly growing organization. In this position, you will be responsible for supporting lab automation used by Software Engineering testing code changes to components.

Key Qualifications

  • 2+ years experience administrating software services in Unix environment and automated provisioning of systems
  • Experience with shell scripting or Python
  • Knowledge of Salt, Puppet, Ansible or other configuration management tools
  • Experience with using/administrating macOS, iOS
  • Familiarity with Git or other source control systems
  • Proven ability to plan and communicate priorities to management
  • Excellent communication skills are a requirement due to the high level of interaction with engineering teams, management, and other organizations within Apple
  • Creative thinker and strong problem solver with meticulous attention to detail
  • Highly organized, creative, motivated, and passionate about achieving results


We are looking for a motivated and service oriented individual, who loves working on infrastructure. You must enjoy working on multiple concurrent projects in a fast-paced environment that fosters growth, teamwork and innovation. Some of your day to day actives will include: Maintaining a fleet of hundreds of iOS/macOS devices and peripherals across multiple labs Ensure devices and systems are up and available for testing Provisioning and deployment of released/unreleased hardware Debugging and trouble shooting device hardware/software failures Developing scripts and automation for managing machine configuration and software deployment Provide support to engineering in debugging systems This position has a regularly scheduled on-call rotation

Education & Experience

BS degree in technical field, such as Computer Science or Engineering OR equivalent

Additional Requirements