Senior Technical Program Manager

Austin, Texas, United States
Software and Services


Weekly Hours: 40
Role Number: 200109575
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The analytic insight team is looking for a strong technical program manager to help drive strategy and development of our machine learning programs focused on operations and fulfillment. It is a unique opportunity to work on strategic projects and on a fast-paced team impacting all parts of Apple's ecosystem

Key Qualifications

  • Data science or machine learning experience a plus
  • Experience in payments or fraud systems a plus
  • BS / MS in computer science, engineering, business analyst or related technical field a plus
  • Experience as an program or project manager, business analyst, scientist, or engineer
  • Experience leading successful, high-impact technical projects
  • Demonstration of technical project management best practices
  • Strong interpersonal skills with ability to connect with individuals at all levels and develop partnerships
  • Proven ability to drive change through positive influence of co-workers, leadership, and business partners
  • Proven ability to create and deliver effective executive communication
  • Inquisitiveness and a desire for continued self-improvement and development of new skill


Technical program managers deliver process and analytic solutions that have a strategic impact for Apple. They drive decision automation using machine learning that allows Apple to execute with greater speed, control, efficiency, and scale.  They help realize business opportunity and balance operational tradeoffs through data science.   Most importantly, they allow Apple to provide exceptional service to each and every one of its users. SDS Program Managers accomplish this by providing leadership across functional teams to conceptualize, build, and deliver automated decision analytics and forensic analysis.  This requires continuous problem solving, rapid learning, and an innovative mindset.  It also requires discipline, patience, and self-awareness as you work with many different business and engineering teams.  The candidate’s role will include: Working collaboratively with our team of data scientists, data analysts, and program managers Developing partnerships with key business managers across a variety of teams across Apple, including finance, operations, engineering, and corporate security Translating business needs into initiatives with well-defined business requirements Identifying new business opportunities and developing solutions that balance impact, cost, resourcing, timeline, success likelihood, and analytic risk Developing and prioritizing analytic development projects Managing business critical metrics Effectively communicating project status and analytic results The candidate must work well independently, grasp new concepts quickly, and be capable of managing analytic projects down to the details. The candidate must work well under limited supervision and use good judgment to know when to update and seek guidance from team members, partners, and leadership.  The candidate must effectively communicate with various levels of the organization and must shift rapidly between communications styles.

Education & Experience

Additional Requirements