Communications Specialist, US Channel

Santa Clara Valley (Cupertino), California, United States
Sales and Business Development

Summary

Posted:
Weekly Hours: 40
Role Number: 200116456
We’re perfectionists. Idealists. Inventors. Forever tinkering with products and processes, always on the lookout for better. Whether you work at our global offices, offsite, or even at home, a job at Apple will be demanding. But it also rewards bright, original thinking and hard work. And none of us here would have it any other way! We are looking for a Communications Specialist to build impactful sales communications and content for Apple-Badged field sales teams, Channel Partner sales teams, internal customers, and Apple Executives. The purpose of this role is to inform, enable, and connect - whether supporting our sales partners by ensuring they have a strong understanding of Apple products and programs, our field sales teams so they know what they need to do to build great customer experiences, or working with our Executive team to develop a narrative and visuals for a critical presentation. This will require crafting a communications strategy and plan, executing that plan, measuring its success, and partnering across headquarters and field teams to drive projects from initial concept to final delivery. The Communications Specialist should be, at different times, a writer, project manager, critical/creative thinker, storyteller, and communications expert! The ideal candidate will be collaborative, hardworking, high energy, organized, detail-oriented, and able to distill messages. Passion for Apple and a deep understanding of the Apple voice and the ability to express it through written and verbal communications is essential.

Key Qualifications

  • 5+ years of experience communicating on behalf of marketing or sales organizations
  • Outstanding verbal and written business communication skills—writing, editorial, presentation, and graphic design
  • Ability to articulate complex data and concepts in a simple and compelling manner
  • Strong Apple product knowledge and sensibility for what makes Apple “Apple”
  • Collaborative, proactive, flexible, can-do attitude
  • Experience in a high volume, dynamic environment
  • Executive communication and influencing skills
  • Efficiency driving simultaneous projects against urgent deadlines
  • Excellent planning and analytical skills
  • Proficiency with Keynote, Pages, InDesign, Adobe Creative Suite, and HTML

Description

Develop and manage a communication strategy and plan for US Channel Retail teams across multiple vehicles. Execute weekly communications across multiple vehicles: email updates, SEED resources (SEED is our platform to deliver sales news, tips, training, games, and more), CRWeb (internal website), various apps and tools that have a communications component, Keynote slides and presentations, and field calls and meetings. Ensure the field team feels informed regarding new product introductions, product availability, program updates, merchandising direction, promotions, field surveys, HR topics, and Apple news and culture. Measure the effectiveness of communications vehicles, advocate for feature improvements, and explore new vehicles as business needs and technologies evolve. Manage weekly field calls, quarterly All Hands meetings, and additional ad hoc field calls and meetings.

Education & Experience

You have a BA degree in Communications, Marketing, Business, or a related field

Additional Requirements