UX Researcher, AR/VR Applications
Santa Clara Valley (Cupertino), California, United States
Software and Services
The Technology Development Group (TDG) is looking for UX Researcher to help us shape and craft the next generation of interactive applications for our platform. This team is working with some of Apple's most advanced technologies including augmented reality (AR), virtual reality (VR), machine learning (ML) and computer vision (CV). As a member of our organization, you will assist us in crafting future products that will delight, inspire and empower millions of people.
- Coordinate and execute all phases of user studies (in-house and remote), including developing study plans and protocols, screeners, consent forms, data collection trackers and moderating sessions.
- Proactively work with research scientists, designers, engineers and PMs to identify research questions that can yield actionable insights for the team
- Develop standardized UX metrics and surveys as appropriate for repeated use and comparison over time for various products with the product and ux prototyping team
- Design quantitative and qualitative user studies to evaluate the usability and efficacy of user experience and interfaces and formulate insights
- Plan and execute research that collects and analyzes objective and subjective measures of next-gen product experiences to inform the direction of interactions and strategies
- Receive and manage data from user studies
- Present research results and recommendations to stakeholders, including designers, engineers, program management and executives
- Identify, promote and share user testing best practices and techniques with the broader organization
- Collaborate cross-functionally with design, engineering and product development groups
In the role of UX Researcher, you will have the opportunity to lead future-facing interaction research projects alongside expert designers, artists, prototypers, engineers and PMs. As a key member of the UX Prototyping team, you are excited about learning new research methods and exploring creative solutions as part of the iterative design process. We are looking for a creative and bold individual who thrives in an interdisciplinary, dynamic, fast-paced and highly collaborative team environment. You are excellent in identifying design opportunities and informing design decisions towards future products with the user research insights throughout the entire product life cycle. You are passionate about emergent technologies, human interaction, and natural inputs. Through methodical and iterative evaluations, you will assist the team in discovering new and delightful ways to interact with emerging technologies in the most human-centered way. You will also have the opportunity to perform studies which support engineering learnings and decisions about sensors, mobile devices, Macs, and input devices. You will initiate, plan and conduct user studies to support the software, firmware and algorithm design and validation of input mechanisms on various products.
Education & Experience
MS or PhD preferred. Master’s degree in User Experience Research, Human Factors, HCI, or related design discipline.
- A diverse toolkit of human factors research and usability methods, and the ability to select, scale, and adapt them to a variety of investigative, information-gathering, and analysis tasks
- Skilled at creating, deploying, and processing user surveys
- Experience at analyzing large data sets to assist product design and engineering spec evaluations
- A demonstrated ability to present research findings and recommendations to all levels of stakeholders, including executive management
- A demonstrated ability to rapidly acquire familiarity with emergent technologies and software algorithms
- A demonstrated ability to work on a number of fast-paced projects across diverse technologies simultaneously
- The ideal candidate will possess excellent communication and interpersonal skills
- Experience in behavioral sciences or experience working on quantitative usability or human factors research
- Experience working with sensors and human interface devices