Design Studios Project Manager, Design Ops
Santa Clara Valley (Cupertino), California, United States
Software and Services
Apple is looking for a natural collaborator and project manager who is passionate about crafting unique spaces for designers and upholding the company’s visual standards. This person will engage with cross-functional teams across Apple, such as real estate, technology, finance, and facilities. They will drive key projects in collaboration with the studio operations team to establish an environment where individuals and teams can do their best work. This is a role for a dynamic and creative problem solver, and implementer, who wants to contribute and lead on several fronts at once. This person can be equally empathic and drive detailed operational deliverables across a variety of projects, spaces, technologies, and groups to support a global design team. The culture is fast-paced, detail-oriented, and relationship-based. The team is deeply involved in scaling existing media services as well as introducing new ones. Its culture is diverse, hardworking, grows with debate, and is wholly customer focused. The ideal candidate would want to influence their own development. They are looking for a team where they have the opportunity to pursue their interests across functions and geographies, and where a job title is not considered the final definition of who they are, but the starting point of what they can achieve with the team. The Design Studios Project Manager advances design efforts by driving operational strategy, executing on programs to meet the needs of the design organization, and is responsible for worldwide standards of the team’s design studios. The project manager is a facilitator and presenter, with the ability to engage audiences through debate and workshop techniques; Has worked on a large variety of project types across expansive geographies and market segments; Possesses clear and concise communication, organization skills and ability to work across time zones; Embodies a confident and positive attitude and is passionate about the Apple brand and committed to preserving its authenticity.
- 5+ years of experience as a project manager for creative spaces preferred.
- Shown ability to meet deadlines and drive results while juggling many projects and priorities.
- Keen ability to grasp complexity quickly and to focus on key issues.
- A compelling desire to deliver innovative and exceptional customer-focused solutions.
- Excellent written and verbal communication skills.
- Meticulous attention to detail.
- Ability to adapt to constant change.
- Expert in managing remote work streams and stakeholders across multiple time zones.
- Experience with multi-disciplinary teams to ideate, iterate, launch, and refine solutions.
Develop, roll out, and maintain the standard operating procedures for the design studios. Maintain and improve relationships with services providers. Assure small capital projects, operations projects and reconfigurations are run successfully with a focus on customer service. Collaborate with peers across regions to ensure standards are shared and implemented. Monitor and action escalations. Foresee issues that may adversely affect work quality and develop action plans. Manage time efficiently, able to multi-task while keeping strong attention to details.
Education & Experience
Bachelor’s degree or equivalent experience.