SAP PMO Manager

Austin, Texas, United States
Software and Services


Weekly Hours: 40
Role Number:200125805
At Apple, extraordinary ideas have a way of becoming excellent products, services, and customer experiences very quickly. Apple’s Enterprise Business Solutions team is an exciting new IS&T team, passionate about providing high quality, innovative in house developed and off the shelf delivery of technology solutions to support and improve the business needs of Apple’s Legal organization. The people here at Apple don’t just build products — we craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Key Qualifications

  • Excellent written and verbal communications, including presentation delivery
  • Credible Project Management - plans in advance, sets realistic timelines, breaks down work, documents everything, follows up with others, assertive and diplomatic
  • Does not let responsibilities slip through the cracks
  • Can effectively handle multiple, simultaneous activities and prioritize
  • Extraordinary meeting facilitator
  • Works independently
  • Enjoys deep data analysis and has advanced Microsoft Excel skills
  • Has successfully led projects and teams of people
  • Can coach and give constructive feedback that leads to better outcomes for the team
  • SAP project implementation or end-user experience
  • Advanced proficiency with Pages or Microsoft Word
  • Advanced proficiency with Numbers or Microsoft Excel
  • Advanced proficiency with Keynote or Microsoft Powerpoint
  • Proficient with database software (e.g., FileMaker or Microsoft Access)


The SAP Global PMO Manager will be responsible for leading the IS&T SAP Program Management Office (PMO). The PMO is responsible for a wide array of activities that are central to the smooth functioning of the worldwide SAP/SCI organization. These global organization-wide responsibilities include the following: Track and regularly report on overall department budget details, both capital and expense Own the annual capital planning process for the department Lead the procure to pay process for the department Serve as the single point of contact with our vendors for statements of work, purchase request, purchase orders, and invoices Develop and support organizational reporting and tracking tools. These include: portfolio management system, budget tracking, project status reporting, resourcing tools, document management system Lead all PMO related projects and provide direction to assigned contractor(s) Ensure maintenance of organizational websites, PLC documentation, SOW templates Track multiple aspects of our enterprise contract with SAP (e.g., allocation of consulting spend, service day consumption, alignment with Apple's project roadmap, etc) Assist SAP Directors and Managers on senior level communications related to project portfolio, or department initiatives, metrics, and strategic directions Build and publish monthly project portfolio and production support metrics. Maintain the relationship with outsourced contracting vendors and third party solution providers Serve as the department's primary liaison to the Vendor Management Office (VMO) to ensure maximum efficiency from off-shore contracting vendors Manage and influence a team of direct reports Assist SAP Directors and Managers with long-term skill-set and capacity planning Lead and report compliance with the SAP Project Lifecycle methodology Drive process improvement and efficiency projects

Education & Experience

BA or BS degree required and 8 or more years of meaningful work experience

Additional Requirements

  • Experience with FileMaker databases
  • AP Program Management Office responsibilities
  • Six Sigma training