Technical Systems Analyst

Santa Clara Valley (Cupertino), California, United States


Weekly Hours: 40
Role Number:200131130
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. You bring passion and dedication to your job and there's no telling what you could accomplish. Apps are changing the world, enriching people’s lives, and enabling developers to innovate like never before. As a result, the App Store has grown into an exciting and dynamic ecosystem for millions of developers and more than a billion users. We're growing and if you wish to be part of something exciting, we encourage you to apply! Are you passionate about analytics? The Worldwide Developer Relations team is looking for a Technical Systems Analyst, who will work with partners from a diverse set of business and engineering teams to design and build internal content management tools, and configure content management systems. As a Technical Systems Analyst at App Review, you will be responsible for leading the tools and services that allow us to accomplish our business objectives. Work with stakeholders to align future product releases and business objectives with our tooling and infrastructure. You will design technical specifications, getting support and consensus from senior leadership within the organization, and collaborate with engineering partners to see these specifications through to release.

Key Qualifications

  • Proven knowledge of product management and systems configuration best-practices.
  • Ability to deliver and run multiple technical projects, including creation of technical specification documents.
  • Ability to drive a product vision and strategy, and execute via incremental feature launches.
  • An extraordinary attention to detail that drives you to self-audit your work and understand complex systems.
  • Understanding of Javascript and SQL, including the ability to write and debug Javascript applications.
  • Understanding of iOS app development, including the iOS SDK and APIs available to third party developers.
  • Full product lifecycle management experience, including definition, user acceptance testing, and launch.
  • An ability to clearly and effectively communicate and maintain relationships with a diverse group of internal and external partners, up to and including senior leadership.
  • Ability to anticipate and effectively tackle complex problems; build consensus and alignment, act with urgency get results and take educated risks.


You will be a key part of the development and implementation of our group’s tools and processes. This involves significant coordination with departmental and cross-functional teams, as well as becoming a subject matter expert on how the App Store operates, including Apple’s policies and service offerings. You will anticipate enhancements required to integrate new services into our existing tools and processes, and define new objectives when appropriate. You will also be responsible for developing and maintaining Javascript “micro-applications” which fit within our configuration ecosystem. You will gain a deep understanding of app-related data, and use Javascript to identify and label meaningful attributes. Further, you will maintain these applications and configure them so as to ensure that content is distributed to skilled agents in a correct and business-meaningful manner.

Education & Experience

BA/BS required with strong technical background.

Additional Requirements

  • For this position, Apple will not sponsor applicants for work visas or relocation.
  • Flexible to work weekends and holidays.