Content Manager (Producer) - People Portals team

Santa Clara Valley (Cupertino), California, United States
Corporate Functions

Summary

Posted:
Weekly Hours: 40
Role Number:200142839
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The People Portals team is looking for a content manager/editor to oversee content development and updates for an internal global website. In this role, you will be responsible for a high volume of content updates and be involved in developing content for new initiatives. You will be a strong writer, editor, and have experience with project management. You can see the big picture but will have a keen eye for detail, a passion for content integrity and user experience, and the ability to work within a Content Management System.

Key Qualifications

  • 10 years of experience in online content production and editing
  • Able to write clear, direct and compelling copy
  • Meticulous, highly organized, and strong task/project management skills
  • Exceptional attention to detail
  • Proven experience with Content/Web Management Systems required
  • Intermediate knowledge of HTML
  • Excellent communication and presentation skills; able to build strong relationships with partners in an often ambiguous and fast-changing environment
  • Ability to influence without authority and drive the task while working with cross-functional team
  • Experience with HR and global projects preferred

Description

Maintain website content quality and uphold (and contribute to) editorial standards in accordance with style guides, glossaries and local People team contributions Write, edit and load content. Work with subject matter experts to develop and update content, articulating key messages in a way users will understand Evaluate and prioritize requests with input from leadership as needed Serve as a content strategist: understand usability best practices, People portals user needs, and how to apply this to day-to-day work. Promote content strategy within the organization and with partners Understand content structure and style for the web Scope content development work, communicate timelines, and negotiate with partners Work closely with the localization team for translated content Work closely with internal and external partners across the business

Education & Experience

BA/BS degree in English, journalism or communications (or related field); Master’s degree preferred

Additional Requirements