Worldwide People UAT Lead

Santa Clara Valley (Cupertino), California, United States
Corporate Functions


Weekly Hours: 40
Role Number:200147260
Do you have a passion to help others succeed? Do you genuinely believe that talent is the greatest asset of any company? As a member of Apple’s People group, you’ll help discover and develop our most important resource: our people. Together, we’ll search the world to build our collective of hardworking visionaries, and inventors. All the while, your efforts will maintain Apple as the most innovative company by striving to make us the most diverse — open to all people, all backgrounds, and all perspectives. And that’s just the beginning, because throughout Apple employees’ careers, you will continue to help them grow professionally and support them in work and life. Join us and help build and keep the extraordinary talent it takes to make extraordinary products. We are seeking an experienced User Acceptance Test (UAT) Lead to manage and drive the User Acceptance Testing Phase of a project and UAT Efficiency Projects. Candidates will be responsible for leading multi-functional and cross-organizational User Acceptance Testing to test, build and roll-out innovative technology and business process solutions that increase efficiencies, improve customer satisfaction, and drive the overall customer experience. The UAT Lead will have a deep understanding of the business process and drivers for change. Using process knowledge, the Business Requirement Document (BRD), and functional expertise, the UAT Lead will ensure quality checkpoints are established and is responsible for handling the UAT process to ensure the business receives capabilities that supports the business requirements according to the project scope outlined in the BRD along with any change requests. The candidate need to have exceptional UAT skills, a maniacal attention to detail, and a demonstrable ability to influence and collaborate across all levels of the organization.

Key Qualifications

  • Consistent track record of leading strategic programs/projects and able to lead to deadlines and meet cost constraints
  • In-depth knowledge and experience in project and process management. Minimum of 5-7 years experience
  • Large multi-functional project experience with experience working effectively in a matrixed, global organization
  • Outstanding communication and presentation skills (written and verbal) to all levels of organization
  • Proficient with Excel Spreadsheet
  • Excellent leadership skills that enhance program/project team effectiveness
  • Ability to develop new strategies and options for new programs/projects
  • Capital funding for the programs/projects as needed
  • Comprehensive knowledge of HR processes and systems a plus
  • Proficient at leading multiple efforts simultaneously in a global environment
  • Understanding of the business processes as needed by the program/project
  • Ability to perform robust business process analysis and recommend solution
  • Good interpersonal and documentation skills including Business Requirement Document (BRD) and business process flow diagramming
  • Proficient knowledge of the systems implementation and development life cycles
  • Demonstrable experience as a change agent having effectively implemented change in large organization
  • Sound technical foundation and attention to detail
  • Ability to work with ambiguity
  • Highly motivated, able to work independently
  • Some travel may be required, both domestic and international
  • Deep understanding of quality assurance and testing practices within the software development life cycle (SDLC)


The successful candidate provides attention to detail and focus on excellent customer experience as well as the ability to lead and drive large cross functional teams. He/She will be equally successful in communicating with program teams as well as executive teams. We are looking for highly motivated individuals with a proven track record as well as developing innovative solutions together with teams. - Build and maintain modular, end-to end and regression script libraries that can be used across projects for testing scalability - Work closely with multiple teams to define and document test automation requirements and enhancements - Design and develop robust automation framework, perform automation test activities according to current standards and policies - Monitor team testing activities and ensure they are completed as expected - Enhance automation test cases as needed due to testing issues encountered - Actively identify areas of automation and provide automation solutions to improve the process - Contribute to the quality strategy of the test automation products - Lead test automation suite and test environment - Participates in technical and functional design meetings to ensure requirements are clearly defined and testable - Ability to identify and write test scenarios, test cases and scripts as needed. This includes modular, End-to-End and Multi-functional Scripts, etc. - Ensures the existence of development and test environment standards - Responsible for the management and execution of detailed test plans to verify software functionality and alignment to business requirements - Responsible for test project status reporting, defect tracking and risk/mitigation assessments - Supports release deploys and production issues to ensure customer satisfaction and success. Participate in Systems’ Deployment/Cutover and Readiness activities - Develop and maintain key UAT documentation to ensure the proper amount of structure is applied to enable project success (ie UAT Test Scenarios and Scripts, UAT Planning, etc) - Facilitate project-related testing, roll-out, and lessons learned work - Provide innovative leadership in implementation of improved/standardized QA techniques - Prepare detailed schedules with target dates, prioritize and monitor activities, measure and track testing results in test management tool - Act as a liaison between the business teams and IS&T to ensure that the business requirements are complete and met by the proposed technology solutions - Provide functional expertise

Education & Experience

Bachelor's degree preferred.

Additional Requirements