ServiceNow Service Portal UI Developer

Austin, Texas, United States
Software and Services


Weekly Hours: 40
Role Number:200148090
Do you like to be around people who love technology, and you like to be around technology that loves people? Apple offers a work environment unlike any other. There's the typical job. Punch in, push paper, punch out, repeat. Then there's a career at Apple. Where you're encouraged to defy routine. To explore the far reaches of the possible. To travel uncharted paths. And to be a part of something far bigger than yourself. Because around here, changing the world just comes with the job description. The people here at Apple don’t just build products — we craft the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple Information Systems and Technology is looking for a highly motivated ServiceNow Portal UI engineer. The UI engineer is responsible for building high quality Service Portals within the ServiceNow tool

Key Qualifications

  • Over 8 years of IT experience
  • 4+ years building multifaceted, intuitive, and responsive interfaces for web applications using JavaScript, HTML5, and CSS frameworks like Bootstrap and Sass
  • Experience building front-end components optimized for speed and cross-browser compatibility
  • Full stack design and development experience in Java or equivalent language
  • Experience developing large-scale single-page apps using AngularJS
  • Experience debugging and testing production issues
  • High energy and an aptitude for learning new technologies
  • Knowledge of modern Object Oriented JavaScript programming patterns, such as client-side MVC, JSONP, and event-driven programming
  • Understanding ServiceNow Service Portal implementation
  • Experience with agile methodologies
  • Hands-on experience in JavaScript
  • Excellent verbal and written communication skills
  • Excellent analytical and problem solving capabilities
  • Good Collaboration skills and teamwork ethic
  • Attention to details and commitment to quality


In this role, you will work directly with the ServiceNow Application Owner, Project Implementation/Development Teams, ServiceNow Product team, Production Support team and multiple Infrastructure teams. You will provide in-house expertise in the matters of UI/UX design and development, implementation, end-to-end system landscape. You will be responsible managing projects from inception to closure. This includes, but not limited to, planning, design, requirements gathering/clarification, managing team of developers, risk/mitigation, status reporting, communication, process and technical improvements. You will also be responsible for building a strong team of ServiceNow implementors for multiple ServiceNow modules. RESPONSIBILITIES INCLUDE: Understand business requirements for ServiceNow Provide design and technical solutions for Service Portal implementation Provide end-to-end product architecture to ensure scalable, high performance UI Lead a team of developers working on improvements/implementation related to ServiceNow Perform technical configurations, application maintenance and house-keeping activities Design security of the application, and own data security function Trouble-shoot technical issues related to ServiceNow application configuration and other technical issues Work closely with the product team and support team of ServiceNow See opportunities to improve the platform

Education & Experience

BS Degree in Computer Science or equivalent

Additional Requirements

  • Certification on ServiceNow System Administrator and ITIL v3 is a plus