Manufacturing Engineer - AppleCare Logistics
Sacramento, California, United States
Operations and Supply Chain
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just create products - they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. The AppleCare Logistics team is a highly motivated, fast-paced, dynamic organization that is responsible for Apple’s reverse logistics service operation in the Americas region. The team manages a number of Distribution Centers and 3PL (third party logistics) partners in multiple countries in the AMR region and delivers industry-leading service to our customers. We are seeking a Manufacturing Engineer who will develop, implement and maintain methods, operation sequence and processes for a high volume reverse logistics, mail-in repair, and screening operation.
- 5-7 years experience working as a Manufacturing Engineer in a high volume electronics manufacturing/repair operation
- Experience in a reverse logistics environment preferred
- Experience defining process and procedures to support ongoing and future operations in a dynamic environment
- Experience with production line layouts and evaluation of new tools
- Experience working in a global operation
- Understanding of relevant SAP processes
In this role, you will collaborate with AppleCare engineering to coordinate introduction of new products and procedures. You'll estimate logistics process cost and impacts to existing process. You will determine time standards, HC requirements and recommendations for tooling, equipment and process requirements for new or existing product/process lines. You'll maintain records and reporting for logistics and screening operations and monitor quality and performance attainment by OEM or 3PL partners. You will coordinate with the service center team to understand issues/impacts and recommend the best course of action. - Authority on warehouse reverse logistics and screening processes for global and regional project implementation. - Responsible for New Product/Process Implementations. - Ensure all products and processes comply with Apple specifications. - Understanding of relevant SAP processes. - Responsible for Quality Controls / Audits (Incoming Inspections, In-Process Checks & Outgoing Audits). - Develops and analyzes process costs. - Performs capacity planning and analysis for new and existing processes. - Implements process improvements. - Manages small projects and coordinates cross-functional teams to resolve complex issues and implement change. - Partners with external vendors/companies for equipment, tooling and packaging sourcing. - Provides support to internal customers. - Main point of contact for regional partners for engineering/process issues.
Education & Experience
Bachelors degree required
- Ability to travel domestically/internationally (~10% of time).