UX Writer, iCloud - Human Interface

Santa Clara Valley (Cupertino), California, United States
Design

Summary

Posted:
Weekly Hours: 40
Role Number:200153901
Apple is where people do the best work of their careers. Work that has an impact on individuals and the world. Work that is challenging and fulfilling. Work that doesn’t always feel like work. We’re currently growing our Product & Design team to create new and better experiences across our services, including ones that are currently available and ones that are just barely being imagined. As part of that effort, we’re looking for a UX Writer to join and focus on Apple ID, Family, and iCloud. You’ll uphold Apple’s core values — like our belief that privacy is a fundamental human right — by crafting interfaces that offer unparalleled transparency and control. You’ll develop features for people all over the world. And since iCloud has many dimensions, you’ll collaborate with partners throughout the company to create thoughtful and thorough user experiences.

Key Qualifications

  • Have an unrelenting passion for user-focused product experiences
  • Want to uphold Apple’s commitments to privacy and security through a voice approachable by everyday users
  • Can distill complex technical requirements into effortless interactions that champion user privacy and security
  • Are curious about every piece of a user journey, from error states to success criteria
  • Know how to work with — and influence — wireframes and functional specs
  • Oscillate between left- and right-brained writing, from storytelling to systematic thinking
  • Are interested in proposing what’s right only after exploring why everything else might be wrong
  • Develop well-informed points of view, while also remaining willing to adjust them based on input from others
  • Can write from scratch, edit existing copy, and think beyond the written word with input from multiple team members
  • Think long-term, but act quickly
  • Are comfortable managing several projects simultaneously
  • Deliver passionate and impactful presentations at all levels of an organization
  • Like dreaming about positively affecting the lives of millions of people, and like waking up to the responsibilities that come with that
  • Have an inexhaustible attention to detail
  • You know and are exciting about evolving the Apple ecosystem of hardware, software, and services (Mac OS X, iOS, Apple Music, App Store, Books, Podcasts, Apple Pay, Apple TV, etc.)
  • Possess 5+ years experience working with UX copy or other forms of interactive writing

Description

You'll be responsible for many things, including: - Shaping the tone, language, and design system for Apple ID, Family, and iCloud services - Working on feature development, naming, user flows, product logic, and education - Contributing to and implementing style guides and shared nomenclature across Apple services - Converging customer goals, business requirements, and brand values - Boiling down complex systems into coherent, concise, and compelling interface copy - Collaborating with designers to uncover and solve UI challenges - Addressing feedback and improving performance of our content - Spending time with QA, Legal, and Localization teams to ensure content appears properly and accurately for every audience - Working with cross-functional partners and senior leadership to understand the boundaries of what’s possible, and pushing from there

Education & Experience

BA/BS degree / equivalent experience.

Additional Requirements

  • YOU SHOULD INCLUDE THESE IN YOUR APPLICATION
  • - A link to your online portfolio
  • - Your CV or LinkedIn profile