Global Commodity Manager

Santa Clara Valley (Cupertino), California, United States
Operations and Supply Chain


Weekly Hours: 40
Role Number:200154107
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. We are seeking extraordinary procurement talent to manage the continuity of supply, warranty redemption, repair/testing, reverse logistics and costs for memory parts and/or LCD.

Key Qualifications

  • Minimum of 5 - 7 years experience in Supply Chain Management.
  • Experience in vendor management process and contract manufacturers.
  • Validated procurement experience, project management skills, and capable to work with cross functional team.
  • A good record of been detailed, quick, adaptable, and analytical.
  • Outstanding ability to maintain and develop cross-functional relationships within Apple as well as with supplier teams.
  • Exceptional communication and interpersonal skills.


In this position, you will design and implement solutions that achieve business critical metrics in the following areas: COST MANAGEMENT: Manage costs for warranty, seed stock, repairs and out-of- production replacement parts across all regions and repair channels. CONTINUITY OF SUPPLY: Design your repair and/or replacement supply chain to ensure continuity of supply for system level (“Level 1”) repairs at the lowest possible supply chain cost and at the highest Service level for Apple customers. Lead recovery plans and execution when global supply falls short of demand. Drive continuous improvements and efficiencies within the repair and/or replacement supply chains. Ensure full support throughout the service phase of the product lifecycle. WARRANTY REDEMPTION: Ensure that Apple’s internal systems and processes are capable of redeeming the full value of warranty terms with our suppliers. Drive system and process enhancements to increase our scope and eliminate all costs associated with in-warranty support. SUPPLIER MANAGEMENT: Manage suppliers’ performance in Service Operations through the Quarterly Business Review (QBR) and Supplier Performance Index (SPI) processes. Partner with the commodity leaders in Operations (GSM) to negotiate contractual terms in support of Service Operations’ business requirements in the areas of cost, continuity of supply, quality, and warranty. Drive suppliers to enhance their infrastructure in support of our developing business needs. REVERSE LOGISTICS OPERATIONS: Set the metric targets and oversee the supplier’s management of the supplier’s repair/screening operations. Evaluate supplier’s capacity availability and manage to required demand levels. Monitor suppliers planning and procurement activities in support of their repair/screening operation to ensure continuity of supply, and compliance with Apple cost, quality and service level requirements In addition, you will partner with Planning, Purchasing, and Quality disciplines within AppleCare.

Education & Experience

BS or BA degree from an accredited 4-year college or university (MBA preferred).

Additional Requirements