Operations Program Manager - AI/ML

Seattle, Washington, United States
Machine Learning and AI


Weekly Hours: 40
Role Number:200155045
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Do you love taking on initiatives that create a positive impact? If so, then we want you. Apple’s AI/ML organization is looking for an Operations Program Manager for the Machine Intelligence (MI) team. This role will partner with leadership in managing and driving the team’s vision and business goals. In this role, you will serve as the primary interface with the team’s cross-functional partners. This position will play an instrumental role in synchronizing all of MI’s related initiatives, as well as partnering with the AI/ML Chief of Staff team to execute broad organization initiatives. We are looking for a creative thinker who can strategize and implement in an ever-changing environment.

Key Qualifications

  • Extraordinary project and relationship management skills and the ability to influence and collaborate across all levels of the organization
  • Possess natural curiosity to drive the next levels of business questions and insights
  • Ability to filter and distill meaningful information for the right audience
  • Outstanding communication and presentation skills, written and verbal, to all levels of an organization
  • Experience with headcount and budget management
  • Experience in a people management/leadership role in the tech industry
  • Keen interest in applying AI/ML technologies to real world initiatives


You will be eliminating barriers to your team's success, clearly communicating their needs to all partners and ensuring the day-to-day operational needs of the team are satisfied, while driving strategic planning and execution. You will act as a catalyst building systems and processes that allow leaders to focus on specialized, high-value work while confident the rhythm of the business is handled. Responsibilities Manage the team operating cadence Collaborate with business partners to maximize progress against the organizations goals Maintain relationships with key partners to ensure team success Partner and help managers build a workforce that reflects our users Support the AI/ML CoS in developing and executing a global communication and development strategy Drive the rhythm of business with monthly and quarterly planning and prioritization, while collaborating with the leadership team and internal partners Lead budget planning and forecasting, hiring strategy, and resource management Work closely with CoS and other partners to improve organizational health Support and participate in strategic initiatives contributing to the overall organizational strategy including

Education & Experience

BA/BS degree in related field or equivalent practical experience - MBA is a plus 5 years of relevant experience, particularly in program/project management

Additional Requirements