IS&T Project Manager - Collaboration & Productivity

Austin, Texas, United States
Software and Services


Weekly Hours: 40
Role Number:200159182
The people here at Apple don’t just build products — they also provide tools and services to enhance the way employees collaborate at Apple. We believe that the Apple Employee is the Apple’s first customer. The IS&T Collaboration & Productivity team equips Apple Employees with the tools, training, information, and support in order to effectively coordinate, communicate, and collaborate across their many responsibilities each work day. Our main focus is simple: enable Apple Employees to be more productive.

Key Qualifications

  • Experience with managing complex technical projects from design concept to final implementation in an operational environment
  • Experience in the management of project communications across global stakeholders, subject matter experts, executives and other internal groups, including regular project meetings, email updates, and a project wiki
  • Intuitive collaboration skills and a passion to engage the various teams within Apple to identify scope, constraints, dependancies, risks and produce a comprehensive and executable project schedule
  • Strong time-management and organizational skills, able to deliver multiple projects of varying lengths, while meeting quality standards and deadlines
  • Experience with diplomatically handling multiple commitments/escalations with customers, internal leadership, staff and operations
  • Previous experience with Business Operations (Finance, Procurement, Legal, etc) and engaging Vendors/Contractors to ensure requirements are accurately designed, planned, and delivered
  • Unwavering ethics and an inspiring ability to rally a team in the face of adversity, and unparalleled customer support focus
  • Previous team leadership/management experience is a plus
  • Previous experience as a Product Manager is a plus
  • PMP certification (or equivalent) is a plus


We are seeking a Project Manager who will be an essential component of a unique team that is responsible for delivery and maintenance of Collaboration and Productivity tools to all the Business Units at Apple. Some of the tools we deliver provide features to enhance large segments of our daily workflow; this includes focus areas such as File Sync & Share, Chat, Content Collaboration, Community Management, and more. In this role, you will be shepherding projects that introduce materiel improvements to the efficiency of Apple Employees. Projects may be related to enhancements to existing user tools, the introduction of new user tools, or be associated with the upgrades to the infrastructure supporting the deployment and operation of our products. You should possesses finely-tuned Critical Thinking skills and have significant breadth and depth as a top-tier Project Manager. YOU WILL: Obsess over the Apple Employee user experience of IS&T Collaboration and Productivity tools/services Articulate complex technical issues and organizational/political interdependencies in a cogent, concise, objective and timely manner to Executive Management Thrive in a fast-paced and dynamic “startup” environment with minimal supervision, agile responsiveness, limited resources, and a relentless demand for dispassionate critical-thinking and creative problem-solving Influence multi-functional teams (and their leadership) across Apple to make decisions that enhance the productivity of the Apple Employee

Education & Experience

BS degree in computer science, information management, or a technical discipline plus 7+ years or MS degree plus 5+ years’ experience or equivalent

Additional Requirements