Engineering Program Manager, Analytics Infrastructure

Santa Clara Valley (Cupertino), California, United States
Software and Services


Weekly Hours: 40
Role Number:200164613
Apple Media Products is an exciting environment and a dynamic development organization. With customers around the world, we are a fast-growing marketplace for music, movies, TV shows, books, podcasts, and, of course, apps. Successful Program Managers are responsible for shipping new features. We're looking for people with the ability to ship complex, customer-facing and internal analytics products under demanding timelines. Bonus points for new product introductions. This is a hands-on position where the Program Manager will be involved in infrastructure requirements analysis, functional and technical design discussions, testing, proof- of-concept, and more. This is not a task-based job; you will be responsible for successful outcomes and delivery. Strong fundamentals are a requirement but you have more. You take responsibility; you feel a personal stake in the product you ship; you communicate responsibilities and scope clearly; you value integrity; you thrive in conflict; you know how things work; you work for the success of the entire Program Management team; you thrive in uncertainty and strive to bring order to it; you have deep wisdom and judgment; you keep your eye on the ball; you build strong relationships; you are aware of politics but do not get mired in them; you are constantly looking to improve yourself and your team; you're prescient; and you ship code which millions of customers will use.

Key Qualifications

  • Program management in analytics infrastructure, big data engineering, or software development
  • Technical proficiency with either past programming, software engineering, big data infrastructure or analytics, and/or data governance and integrity
  • Confident understanding of SQL is a must
  • Familiarity with Scala, Python, Hive
  • Experience with Kubernetes
  • Experience with Spark and Hadoop, Parquet optimization
  • Conceptual understanding of Cloud Services like Amazon Web Service, Google Cloud Platform, MS Azure
  • Experience with Machine Learning and / or data science tools and modeling
  • Experience with establishing and maintaining (upgrading and migrating) data pipelines and infrastructure
  • Experience with building analytics products and tools is a plus
  • Familiarity with Jupyter Notebooks is a plus
  • Understanding of both waterfall and Agile project management methodologies
  • Successful track record in cross team and cross organization collaboration
  • Strong facilitation skills to drive a complex, cross-functional, and comprehensive project plan
  • Exceptional verbal and written communication, including presentation skills to all levels of an organization
  • Aptitude and willingness to learn, and proactive attitude and energy
  • Self-starting, self-motivated, focused, and self-sufficient


• Drive and ship large, cross-functional projects including data analytics infrastructure, pipelines, and technologies to support analytics and reporting for Apple • Lead all aspects of multiple concurrent projects and features including scope, requirements, timelines, resource allocation tracking, stakeholder management, communications, and risk assessments • Support operations, including process and guideline documentation, resource forecasting, and capacity planning • Define business, functional, and reporting requirements (often writing them yourself) • Take a role in improving how data services infrastructure is built and maintained, including leading strategic initiatives • Understand and work on upgrade, migration, and adoption projects with multi-functional schedules, across Analytics Engineering, other Apple groups (e.g. analytics teams, data science teams, business teams), and the backend reporting systems and business intelligence visualization and analysis tools • Collaborate with Engineering, Analytics, QA, Legal, Privacy, Finance, Anti-Fraud, Marketing, and other organizations both inside and outside of Apple to manage analytics data infrastructure and pipelines to support new Apple Media Product features and reporting

Education & Experience

Information Systems, Computer Science, or Engineering majors preferred

Additional Requirements