Senior Program Manager, Localization

Santa Clara Valley (Cupertino), California, United States
Marketing

Summary

Posted:
Weekly Hours: 40
Role Number:200164788
The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. We're growing and encourage you to apply. We believe the role would place you in a highly-energized environment with some of the most hardworking creative individuals in the industry where you would be inspired to share your years of experience along with providing extraordinary support for the team! Join the Apple Media Products Localization team to help us define our future vision, working within our organization to understand and improve our processes, as well as build a framework, so we can capture and measure our impact on the global customer experience. You will lead a small team passionate about innovating within the Localization space and you will use your sharp analytical skills to build meaningful insights to help prioritize valuable resources and improve workflow processes and leverage new technology.

Key Qualifications

  • 10+ years of people and organizational management in a global enterprise environment
  • 10+ years of Operations, Localization, International Product development, or International Business management experience
  • Demonstrated success using data analysis to build winning executive presentations
  • Able to motivate and lead high performing teams
  • Technical proficiency with experience collaborating closely with engineering and product teams
  • Excellent communication skills with an ability to influence and communicate through data
  • Ability to put people at ease with an open and collaborative style
  • Thrives in an ambiguous and constantly changing work environment

Description

- Use your experience to improve our workflow processes working closely with our Engineering and Localization Leads - Bring your understanding of new technologies and innovation in the Localization space to help solve big problems - Use data to measure the quality and cultural relevance of our Localization efforts and it’s impact on the global customer experience - Work collaboratively with our Localization and Operational teams to help identify areas for growth - Build partnerships within our Server UI teams and Featured Editorial teams to arm them with insights to make informed business decisions - Manage a small team dedicated to improving our International Customer Experience as it relates to languages

Education & Experience

BA/BS degree, MBA or equivalent experience

Additional Requirements