Learning & Development Program Manager, Maps
Santa Clara Valley (Cupertino), California, United States
Software and Services
Apple Maps is the most popular mapping application on iOS. We offer an incredible, connected experience across the Apple ecosystem – iOS, macOS, watchOS, tvOS, CarPlay – and are delivering the future of maps to hundreds of millions of customers. At Apple, extraordinary ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.The Maps L&D Program Manager role coordinates training development, deployment and maintenance. They gather training requirements and assess training needs by working with partners including: product specifications, product definition, quality assurance, and production teams. If this is exciting, we'd love to hear from you.
- 3 years of relevant work experience
- Learning industry product management background preferred
- GIS/geospatial experience
- Experience working with a distributed workforce
- Agile - Scrum Certification
- PMP Certification
The L&D Program Manager works with vendor/contractor teams to convert training requirements into training materials. Training materials include documentation, eLearnings and Keynotes. The role requires skills in effective communication, organization, and an understanding of training standard methodologies. Additionally, this role requires engagement with maps data, and an understanding of GIS is desired. This role also undertakes projects aimed at improving internal training processes, and driving deeper understanding of maps initiatives. This includes scaling new Maps features and supporting continuous improvement initiatives to allow production teams to work at maximal efficiency and quality. Lastly, they act as a primary representative for their layers, internally and across Apple.
Education & Experience
Bachelor’s degree or equivalent work experience.