Technical Partner Manager, Apple TV+

Santa Clara Valley (Cupertino), California, United States


Weekly Hours: 40
Role Number:200181111
The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. We're growing and urge you to apply. We Believe the role would place you in a highly-energized environment with some of the most talented creative individuals in the industry where you would be inspired to share your years of experience along with providing extraordinary support for the team. The Apple TV app brings together original shows and movies from Apple TV+. Just the premium channels you want. Thousands of movies to buy or rent. Popular streaming services and cable TV providers. It’s personalized and expertly curated, so you’ll discover the best of what’s on. And it’s all in the Apple TV app. On all your screens. It’s the ultimate way to watch TV. This is a hands-on, internal and external facing position responsible for working with our Apple TV+ video partners. In this role, you’ll be responsible for tracking, validating, explaining, and driving delivery of video and metadata from our original video partners both inside and outside of Apple.

Key Qualifications

  • You have 5+ years of relevant experience in the digital media or technology industry
  • You have experience working with scripting languages such as perl, bash, python, ruby etc and can write scripts to automate workflows and data validation
  • You have strong SQL skills and have no problem understanding complex data models
  • You have an understanding of the TV app’s services and features, knowledge of Apple TV+ preferred
  • You have the ability to visualize XML and know how it will display on platform according to business logic
  • You have a high level of energy, passion, and dedication to your work
  • You have a strong knowledge of digital video concepts (container formats, codecs, tools, best practices, etc)
  • You understand Dolby Vision, HDR, 4K and Dolby Atmos workflows and are able to dig into the details of assets
  • You have extensive knowledge of industry best practices for delivery of descriptive and timed metadata
  • You have previous experience working with Apple’s video asset, artwork, and metadata specs
  • You have experience running multiple on-going projects in a fast-paced environment while maintaining a high level of quality and accuracy
  • You are a proven self-starter, who is dedicated and demonstrates creative and critical thinking abilities
  • You have good written and verbal communication skills


We are seeking a Technical Partner Manager within the Apple TV App Operations organization to support day-to-day management of Apple TV+ deliverables. The ideal candidate has strong communication skills, an uncanny ability to build consensus, and a passion for video service quality. This role will be responsible for: Driving delivery of our growing catalog of original video content Designing scalable processes for operational support of an ongoing video service Building proof of concept automations and tools to support ongoing processes and ad-hoc projects Working with our engineering teams to build robust tools that automate our content delivery workflows and are usable by a large group of internal and external stakeholders Building relationships with production teams and vendors that produce deliverables to the Apple TV platform Ensuring the quality of our video search, discovery, and playback experience across the Apple ecosystem

Education & Experience

College education preferred, plus 5-7+ years’ experience in the digital media industry

Additional Requirements