Apple Media Products - Site Reliability Engineering Manager - Content Management

Santa Clara Valley (Cupertino), California, United States
Software and Services


Role Number:200181899
The Apple Media Products Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Thanks to Apple’s unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, nimble, and cross-functional, offering greater exposure to the array of opportunities here.

Key Qualifications

  • - Track record of building and managing high-performance SRE teams
  • - Experience with distributed systems in a production operations environment
  • - Advanced experience with programming languages (GoLang, Python, Java, C++)
  • - Experience building and managing mission critical systems on top of modern cloud services
  • - Deep systems and infrastructure knowledge
  • - Track record of improving service reliability and efficiency whilst lowering operational cost
  • - Experience with SRE goals, processes and culture
  • - Strong communication skills and ability to work effectively across multiple business and technical teams
  • - Demonstrated ability to deliver results on time with high quality


You will build and run the Apple services that our content publishers use to manage their content - App Store Connect, iTunes Connect and TestFlight. You will also be responsible for numerous internal systems and services we use internally to manage and curate our content portfolio. YOUR RESPONSIBILITIES WILL INCLUDE - Building software and systems to manage infrastructure and applications through automation - Partnering closely with development teams to design, build, deploy, support and monitor new and existing services - Measurement and optimization of system performance and availability - Capacity planning and management - Exploring and evaluating new technologies and solutions to push our capabilities forward

Education & Experience

BS/MS in Computer Science or Equivalent

Additional Requirements