Program Manager Employee Development

Santa Clara Valley (Cupertino), California, United States
Software and Services

Summary

Posted:
Role Number:200182416
At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. You bring passion, and dedication to your job and there's no telling what you could accomplish. We are looking for a natural collaborator and exceptional program manager who is enthusiastic about creating an environment where people come to do their best work. As part of the Wallet and Payments Engineering team, you will help design, organize and manage a comprehensive development program for our interns and recent graduates. From recruitment, onboarding, participant mentoring and manager support, you will define and deliver a rotational program that supports our engineers as they begin their Apple career. The Program Manager will work extensively with our engineering teams across Wallet and Payments, Apple Cloud Services and Recruitment. With a direct impact on our employees’ professional journey, this is a role for a creative mind, a problem solver, an amazing communicator, and an implementer who wants to contribute and lead on several fronts at once.

Key Qualifications

  • Experience working with, and thinking holistically about, emerging and diverse talent and programs
  • Passionate about mentoring and providing guidance that focuses on supporting employees as they develop their skills
  • Ability to communicate thoughtfully, demonstrating problem-solving skills and a learning attitude to build long-term relationships
  • Results oriented, highly motivated and able to work under minimal supervision in a cross-functional environment at detailed levels whilst taking account of interdependencies at higher levels
  • Creative and enthusiastic problem solver, building the best solutions for the most important problems
  • Willingness to see challenging projects through completion and shown ability to work well with others under pressure
  • Strong collaborator who has a flexible approach to working across multiple teams and styles
  • Strong negotiation skills with the ability to influence without direct authority
  • Detail oriented with a hands-on approach with an ability to – balance risks and benefits for the overall good of Apple
  • Flexibility in schedule to work with employees across time zones

Description

- Manage all aspects of the program including on-boarding, program oversight and ongoing participant development in partnership with managers, Engineering leadership, Recruitment and People teams - Collaborate with leadership to select program mentors and managers. Offer the appropriate training and support to these leaders so that they can best support the participants in the rotational program. - Facilitate strategic discussions with managers to identify needs, align on goals and objectives, and process for resolving potential risks and concerns. - Collaborate with Recruitment on opportunities to find new partnerships with schools and organizations. - Give program visibility through written status, ongoing reporting and summary presentations. - Build strong relationships with peer teams across multiple organizations to share best practices and build learning opportunities. - Navigate and execute in an environment of ambiguity and constant change. - Initiate continuous process improvements to grow and improve the program year over year. - Respond to and support special requests as needed

Education & Experience

Additional Requirements