Lab Operations Engineering Program Specialist

Santa Clara Valley (Cupertino), California, United States
Software and Services


Weekly Hours: 40
Role Number:200182919
Why Apple? We live in a mobile and device driven world where knowledge of the physical world around us is needed. We rely on this knowledge to get around, to learn about our environment and to enable spectacular new features for custom applications. Apple is meeting those needs as robustly and as creatively as possible and is interested in people who want to help meet that commitment. The success we are striving will be the result of very skilled people working in an environment which cultivates creativity, partnership, and thinking of old problems in new ways. If that sounds like the kind of environment that you find intriguing, then let's talk. The SW Engineering Release Management team is looking for an individual passionate about project and process management to join the team in our hardware distribution team. This role offers an opportunity to interact with many software teams and every individual on our team makes a clear difference to our end products.

Key Qualifications

  • Outstanding customer service skills
  • Ability to quickly establish and manage complex cross-functional relationships
  • Working knowledge of iOS and macOS product lifecycle
  • 1 - 2 years project management experience in an engineering environment
  • Detail-oriented with strong organizational skills
  • Experience with inventory management and process improvement
  • Can execute on deliverables with little to no guidance
  • Ability to lift and transport up to 50 pounds on occasion and up to 35 pounds regularly


As a SW Engineering Lab Operations EPM, you will be responsible for: Secure pick up, transport and storage of prototype and development hardware Performing regular audits of hardware lab Leading initiation, planning and execution of hardware lab initiatives to increase team efficiency, process management and cost savings Providing great customer service to all supported engineering teams Distribution of hardware allocated to teams according to lab guidelines Utilizing engineering and technology knowledge to analyze, interpret and make deductions for hardware testing justifications and allocations Partnering with management and cross-functional teams for hardware inventory ordering Managing testing plans for lab hardware projects

Education & Experience

BS/MS EE/CS/CE or equivalent

Additional Requirements