Apple Cloud Products - QA Mgr

Santa Clara Valley (Cupertino), California, United States
Software and Services


Role Number:200201675
People buy into the Apple ecosystem because of the phenomenal experiences we offer - from messaging, to capturing photos of those special moments with the people that matter most, or even singing happy birthday to a loved one, thousands of miles away and it all just works. But making it all work , requires teams of highly, hardworking people coming together and doing our life’s best work. Most meaningfully, it requires a steadfast dedication to quality. The Apple Account and Family team is hiring a QA Manager to own the quality efforts for an organization that is responsible signing in to all of your Apple devices and services and for making sure that your Family can share in those experiences. With well over a billion customers relying on your team, it is a huge opportunity to have this kind of impact rarely seen in a career.

Key Qualifications

  • Highly values the humans you work with - your team, your partners, your customers.
  • Highly values data to drive improvements and clarify priorities
  • Proven ability to hire, grow, and mentor quality engineering teams.
  • Passionate about the customer experience and how we can improve it.
  • Great teammate: Excellent internal and multi-functional communication and influencing skills.
  • Presentation skills: Clarify complexity to accurately summarize key points and tie them back to the customer experience.
  • Scripting expertise and eagerness to learn new technologies to do the job, like Swift
  • Expertise with restful web services, structured query language, relational and non-relational databases
  • Strong understanding of performance engineering concepts, and tools; influence architecture and design decisions


You’ll be joining a team in Apple Cloud that comprises outstanding automation and quality engineers which have already built some of the most relied on automation infrastructure that Apple uses. You’ll be responsible for mentoring and growing this excellent team. Every day, you’ll be working with teams across a broad section of Apple to drive quality while working with software leaders to deliver key initiatives every single year. We are looking for a hardworking leader in software quality engineering who truly believes in “good enough is never enough” to take our capabilities in automation, tools, process, and efficiency to the next level. This position will provide management leadership, technical leadership, and strategic direction to the quality engineering team. You’ll act as a technical leader to: drive software engineering work you're doing through automation, build tools and infrastructure used by teams throughout Apple, to test their software, increase test coverage through automation, identify and work with engineering teams to fix customer-impacting defects, promoting software testing standards, and mentoring engineers on the team No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. APPLE IS AN EQUAL OPPORTUNITY EMPLOYER THAT IS COMMITTED TO INCLUSION AND DIVERSITY. WE ALSO TAKE AFFIRMATIVE ACTION TO OFFER EMPLOYMENT AND ADVANCEMENT OPPORTUNITIES TO ALL APPLICANTS, INCLUDING MINORITIES, WOMEN, PROTECTED VETERANS, AND INDIVIDUALS WITH DISABILITIES. APPLE WILL NOT DISCRIMINATE OR RETALIATE AGAINST APPLICANTS WHO INQUIRE ABOUT, DISCLOSE, OR DISCUSS THEIR COMPENSATION OR THAT OF OTHER APPLICANTS. #cloud

Education & Experience

EDUCATION & EXPERIENCE - MS in Computer Science, Information Technology, or EE, or BS with relevant industry experience

Additional Requirements