Data Scientist

Austin, Texas, United States
Support and Service


Weekly Hours: 40
Role Number:200203933
Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. Do you enjoy being hands on throughout the entire data science workflow? Do you love deciphering obscure statistics and translating those findings into business actions? If so, we would love to have you in AppleCare. We are looking for someone that will go beyond helping us discover the information hidden in vast amounts of data. The ideal candidate can simplify complex information and translate it into actionable recommendations that help business partners make smarter decisions. Your primary focus will encompass two areas. End-to-end data science projects and Advanced statistical analysis.

Key Qualifications

  • Recent experience with building models such as forecasting growth, predicting churn, customer clustering and anomaly detection
  • Proven experience in deployment / production of those models and ongoing performance management
  • Data and feature engineering in big data systems
  • High-level programming language for analysis (e.g. Python, R)
  • Advanced SQL
  • 5+ years analyzing data and reporting
  • Mathematical understanding of machine learning techniques such as regression, time series analysis, clustering, decision tree techniques
  • Spark, Hadoop or other distributed frameworks


End-to-end data science projects. In this role, we are looking for someone with hands on experience leading projects throughout the end-to-end modeling workflow. From raw data to feature engineering, to model training, deployment, and long-term performance management, you’ll be asked to lead data science projects such as: - Building automated fraud detection in operations monitoring systems - Multi-touch attribution modeling - Automating scoring using machine learning techniques Advanced statistical analysis. Our group is responsible for analyzing the survey and operational data we collect. You’ll be responsible for supporting the team when advanced statistical techniques are required.

Education & Experience

- BA/BS/BE in a quantitative field (Statistics, Computer Science, Ops Research etc.) - Masters or PhD in Statistics/Mathematics is a plus

Additional Requirements

  • - Able to flexibly, and independently, problem-solve in a fast-paced environment
  • - Tableau
  • - Strong project management skills and attention to detail
  • - Strong communication skills
  • - Teradata