Financial Analyst, AppleCare

Santa Clara Valley (Cupertino), California, United States
Corporate Functions

Summary

Posted:
Weekly Hours: 40
Role Number:200207237
At Apple, you’ll share in a commitment to excellence by partnering with extraordinary managers, all with one unified vision – creating innovative products that delight customers. Finance is about “fueling innovation”. We do this by hiring quality individuals with integrity, personal accountability, collaboration, excellence, & can-do thinking. If you exemplify our values and want to be part of something big, contact us today. Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. As part of this group, you’ll play an integral role in ensuring our day-to-day financial health. You and your team will support Apple’s growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. Join us, and you’ll have an important role in continuing Apple’s legacy of efficiency and success.

Key Qualifications

  • 5+ years of experience in Financial planning, Forecasting and Analysis
  • Deep understanding of P&L elements and experience with Forecast / Close processes a plus
  • Ability to operate appropriately and optimally in a dynamic, fast-paced environment
  • Strong business approach, possessing an ability to condense complex analysis and technical concepts into clear and concise takeaways for business leaders
  • Experience handling sensitive and confidential information with integrity
  • Ability to effectively multi-task and work comfortably with high levels of ambiguity and complexity
  • Big picture thinking with curiosity to understand / own the detail and possess strong analytical / problem solving skills
  • Strong business sense, with intellectual curiosity and interest in Apple’s products, services, technology, business, and strategy
  • Team player / interpersonal abilities to work and collaborate across teams to solve complex issues and strive for excellence
  • Ability to work with minimal direct supervision, while performing a variety of complex / non-routine tasks and make key decisions independently
  • Excellent presentation, communication and social skills, with solid attention to detail
  • Experience in Tableau, SAP, SQL or advanced Excel preferred

Description

- As a Financial Analyst, you will support WW AppleCare Technical Support teams, based in Cupertino. - You will be responsible for preparing monthly P&L forecasts and analyzing key performance indicators across Tech Support business to provide a cohesive financial picture / narrative - Responsible for Quarter Close activities, including journal entries by analyzing, and validating financial transactions - Prepare and submit Tech Support costs to WW product cost teams. Provide driver level analysis for support cost variances as required. - Collaborate with FP&A and other Finance groups to support financial and planning deliverables, including monthly and quarterly submissions - Build strong business partnerships across various Tech Support teams including Contact Center, Support Engineering and Digital support - Responsible to perform complex financial analysis, work cross-functionally and with local teams in region, to develop and execute business strategies

Education & Experience

B.S. or M.S. in Finance, Accounting, Economics, Operations or related field

Additional Requirements