AMP Partner Operations, Program Manager - Austin

Austin, Texas, United States
Software and Services

Summary

Posted:
Role Number:200207323
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish.

Key Qualifications

  • 5+ years experience in project management, operations, or relevant experience
  • Comfortable navigating new situations and challenges!
  • Previous experience leading projects in a fast-paced environment
  • Excellent written and verbal communication skills
  • Strong work ethic with a high degree of flexibility
  • Enthusiastic and professional approach
  • Self-motivated and proactive with proven creative and critical thinking capabilities

Description

You will be a part of one of the fastest growing businesses at Apple as we scale Apple’s first party services (Apple Music, iCloud, TV+, News+, Arcade, Fitness+ etc.) through carrier, retail, and financial service partners. Apple Media Product’s (AMP) Partner Operations team is seeking a Program Manager to support our Sustaining Operations team. Join the team and you will have a first-hand role in crafting scalable solutions that will help grow services in the years to come! Do you enjoy crafting solutions for complex problems? Do you thrive working in fast-moving, multifaceted environments? Through the development of tools, processes, reporting and vendor strategy, our team plays a key role in helping to create consistent and scalable solutions that will support the expansion of services like Apple Music, TV+, and Arcade. IN THIS ROLE YOU WILL: Play a key role in managing the relationship between Apple and external partners through: Helping run weekly meetings and manage partner deliverables Identifying areas for program improvement and working with partners to implement Managing team financials including vendor budgets, FY forecasting and reporting Create tools and processes for AMP Partner Ops Programs Work with cross-functional partners to understand tool and reporting needs Collaborate with tools team scope, develop and test new tool functionalities Define timelines for projects with internal and external partners Overseeing program status, priorities, and timelines Identifying risks or challenges and working with partners to resolve

Education & Experience

BA/BS and / or 5+ years of relevant experience

Additional Requirements