Finance Manager - Retail People Finance

Santa Clara Valley (Cupertino), California, United States
Corporate Functions


Weekly Hours: 40
Role Number:200208795
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. If you love thinking analytically and are passionate about using your financial knowledge to navigate challenges, we'd love to hear from you! Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. You and your team will support Apple’s growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You’ll also collaborate with Apple teams across the world to drive informed decisions and execute strategies. Finance upholds our global commitment to excellence, and it is directly responsible for shaping the company’s future. You will be part of the Retail Finance team, leading a team focused on devising and implementing global staffing strategy for Apple’s stores and contact centers: over 500 locations across over 20 countries, with opex in excess of $3B. The team’s work directly impacts customers’ experience of Apple globally. The job will entail collaboration with field leadership and a wide set of functional teams (including People, Tax, Payroll, Legal and AppleCare). The team’s work is split across strategy design, analysis, reporting, and forecasting. The wide range of cross-functional stakeholders mean all team members need to be able to influence decisions effectively. We are looking for a finance leader with outstanding influencing skills, leadership presence, deep analytical capabilities, ample financial / quantitative horsepower, interest in Apple’s business and strategy, polished communication skills, and a “player-coach” attitude with an ability to build high-performing teams. This leader shall partner with and influence various groups, handle confidential information, and carry a very high level of responsibility and exposure.

Key Qualifications

  • 7 - 10+ years of Finance management experience in a fast paced, high pressure environment; forecasting and/or accounting experience are desirable
  • Proven experience building and/or running high-performance teams
  • Outstanding at building relationships, communicating with and influencing non-finance leaders
  • Skilled in quantitative analysis, with creativity to devise new approaches to analysis as business circumstances evolve; able to work comfortably with incomplete information while dealing with ambiguity
  • Strong business acumen and high intellectual curiosity with solid interest in Apple’s products, services, technology, business, and strategy
  • Extraordinarily detail oriented while able to keep sight of the “big picture”
  • Passion for automating and improving processes, and drive to adopt latest technology tools at our disposal


This is an exciting opportunity that entails the following responsibilities: Staff our Retail Stores and Contact Centers efficiently while enabling them to meet customers’ evolving needs across in-person and remote Sales and Services Become a thought leader in our staffing strategy, advising senior leaders on how to instrument staffing levels through the week, month, and year Closely partner with Retail and functional leaders, providing them with a clear understanding of their performance, and articulate the levers to improve it Establish close relationships with People, Store Operations, Payroll, Tax, and other teams to execute initiatives and improve performance Manage monthly, quarterly and annual budgeting, forecasting, financial reporting and disclosure processes Help craft & deploy technology solutions to streamline operational management of payroll expense Mentor, train, and develop a team of finance managers and analysts Be an active participant of the Retail Finance leadership team and handle special projects and requests as required

Education & Experience

Bachelor’s degree in Finance, or other quantitative field MBA; concentration in Finance is desirable

Additional Requirements