Sr. Technical Product Manager, Content Management Systems and Software, Apple Online Store, WW

Santa Clara Valley (Cupertino), California, United States
Software and Services


Weekly Hours: 40
Role Number:200233542
Do you love to create groundbreaking ideas? Do you enjoy collaborating with coworkers and making lasting connections with others? As part of our Apple Online Store team, you’ll help craft a seamless, high-quality digital retail experience for our customers. Join our team, and you’ll help Apple make sure our customer’s shopping experience is like no other. We are seeking a Sr. Technical Product Manager of Platforms and Applications to join the eCommerce product team. Our ideal candidate has in-depth experience working within large-scale, enterprise eCommerce platforms, to deliver content management software products that are scalable, and easy to use. This includes content distribution APIs, and implementing content management interfaces and workflows, This role works across with other product and business teams to craft long-term, future strategies within the systems and applications landscape that support our Retail experiences.

Key Qualifications

  • 5+ years of Product Management experience working on enterprise application platforms and software products focused on CMS (eDAM & PIM experience a plus)
  • Proven ability as an individual contributor to establish rapport, credibility and influence others to attain results across a large, matrixed organization
  • Expert in defining, prioritizing and delivering tools, applications and capabilities that support our evolving business and processes needs
  • Hands on experience with web services architecture and implementation
  • Proven ability to establish a shared CMS vision and priorities across organization
  • Highly motivated, detail-focused, solutions oriented product professional, with a high level of discernment, natural curiosity and ability to offer new ideas that challenge and transform business processes.
  • Strong technical acumen and a proven ability to recognize and assess complex, long-term, critical platform capabilities to enable flexibility and scalability working closely with engineering partners to solve for complex system interdependencies, with solid roadmaps and priorities
  • Proven ability to stitch together the big picture on platforms all the way out to the customer, identify cross-functional dependencies, processes and risks across the Apple Online Store divisions and operational teams
  • Passionate about the evolution of eCommerce, understanding modern best practices with the foresight to identify emerging trends and impacts in CMS
  • Have insights into modern interactive design and development standards; appreciate the differences between web-based and native app experiences
  • Fluency leveraging data analytics and customer insights to drive roadmapping and to improve features and user experiences
  • Highly organized with strong project management skills. Be able to work independently; anticipating and resolving problems
  • Strong communication (verbal and written ) skills and the ability to think critically and on your feet


Proactively recognize and assess complex, long-term, critical platform capabilities to enable flexibility and scalability working across with engineering partners, publishers, merchandisers and other stakeholders Set and measure KPIs to drive product planning and optimization Be the internal user champion as well as the customer champion Drive internal process improvements across operational functions, including reducing manual efforts through automation and integrations Ability to conduct details RFPs, including managing the definition, execution and readouts to the executive team Act as an advocate and evangelist for the CMS and eDAM space across the org Collaborate with Publishing, Merchandising, Marketing, Design, Engineering and other teams at Apple on new processes to evolve the Online Store Evaluate scalability and extendibility of the product offering and shared components at all times to make sure re-usable components are understood Drive towards data-driven decisions that maintain Apple’s values Work cross-functionally with other product teams to ensure roadmaps are aligned and socialized. This is critical Represent business objectives and product proposals during reviews with executives and manage communications, updates and follow-ups Monitor the health of projects at all times along with the associated risks and implications to timelines; lead the resolution of cross-functional issues

Education & Experience

BA/BS is required, preferably in computer sciences or relevant field. MBA is a plus

Additional Requirements

  • Product managers with engineering backgrounds welcome to apply
  • Enterprise eCommerce experience required
  • 5+ Product experience with enterprise content management software required
  • Experience with cloud based applications a plus