Content SRE EPM - Media Services Program Management

Austin, Texas, United States
Software and Services


Weekly Hours: 40
Role Number:200259808
The Apple Media Products Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Apple Media Products Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, nimble, and cross-functional, offering greater exposure to the array of opportunities here.

Key Qualifications

  • 5 years + of relevant experience in Technical Project Management - preferably Engineering, Infrastructure or Software Development Project Management in an Site Reliability engineering and / or DevOps environment.
  • Manage and effectively communicate the scope, effort, goals and milestones of a program to the teams, stakeholders and leadership
  • Manage cross-functional programs, facilitating relationships across teams to identify and mitigate risks, while managing dependencies to avoid impact to the program.
  • Drive internal process improvements across teams, remove roadblocks, and deliver on high-impact projects with a focus on efficiency, performance, and scalability
  • Assess business impact, prioritize initiatives and drive accountability through project planning and strong interpersonal skills
  • Develop robust engineering delivery measurements, maintaining high quality deliverables while managing scope and timelines.
  • Drive accountability and ownership in a fast paced environment across a dynamic team through project planning and interpersonal skills
  • Proven track record not just in delivering programs, but also in driving strategic SRE initiatives across an organization.
  • Strong technical, analytical, troubleshooting, and problem-solving skills to ensure timely delivery of a program
  • Strong verbal, written and presentation skills to convey complex requirements in a clear, concise and credible manner.
  • Strong facilitation skills. Must be able to address and lead the discussion of a large number of individuals to keep them focussed on the topic of presentation.


Apple Media Content EPM is responsible for driving the delivery and running a diverse set of services that ingest, transform and manage all media content across products like the App Store including a brand new iOS app or destined for the App Store or a new Developer service that will allow the next big app to be launched. As a part of driving initiatives you will be working closely with the engineering teams to roll out exciting services on our various platforms and ensure the systems are highly available, fast and efficient. . In this role, you will provide provide leadership, guidance and transparency throughout the program lifecycle, and ensure program deliverables meet the expectations with the highest quality. This role offers the opportunity to work in fast-paced environment where both individual drive and team collaboration are key.

Education & Experience

BS/MS in Computer Science or Equivalent (5+ years of relevant experience in a large-scale environment)

Additional Requirements