Logistics/Supply Chain Systems Quality Project Manager

Austin, Texas, United States
Operations and Supply Chain


Role Number:200269042
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! The AppleCare Business Process Reengineering (BPR) team has an immediate opening for a Logistics/Supply Chain Systems Quality Project Manager to lead User Acceptance Testing (UAT) activities for complex regional and global AppleCare systems and software projects. You will own the planning, coordination, execution management, issue resolution, and progress reporting of testing activities across internal teams on BPR-led projects. You will also play a key role in our ambitious testing transformation journey. Through your knowledge of industry best practices for quality management, you will help to evolve the way we approach test planning and execution.

Key Qualifications

  • 5 - 7 years of proven experience leading testing/QA, with emphasis on planning and managing cross-functional testing
  • Experience with test automation tools and frameworks
  • Experience with different testing methodologies and driving a quality mindset
  • SAP functional experience is required
  • Experience with Logistics & Supply Chain project management and testing
  • Experience with freight carriers or third-party logistics providers a plus
  • Strong technical expertise and understanding of system interdependencies and their impact on testing plans
  • Ability to abstract technical details and effectively communicate to audiences at different levels
  • Proficient at balancing multiple efforts simultaneously
  • Excellent listening, communication, leadership and presentation skills
  • Ability to develop and maintain relationships with internal partners; exemplify flexible thinking, curiosity, self-motivation, dedication to quality, focus on the details, and a positive perspective
  • Strong organizational and documentation skills
  • Ability to travel up to 10% of the time


Quality advocate who will partner with business and technical teams to build comprehensive test plans for cross-functional systems projects, with particular focus on UAT. Participate in testing transformation activities by driving forward innovative approaches and methodologies; drive schedule, planning meetings and activities for UAT preparation and execution; utilize analytical skills to investigate and drive resolution of issues found in UAT activities; report progress on UAT activities and issues to the project team and to management. - Inspire others to fight for excellence, even under competing priorities and pressures - Proactively look for risks and identify appropriate mitigation plans - Facilitate identification of test scenarios and ensure requirements traceability - Foster healthy debate and seek to understand multiple perspectives - Estimate resource requirements to complete testing and ensure realistic plans are in place - Ensure the test environments and required data are available to support testing - Identify opportunities to leverage automation for test prep and execution - Effectively lead meetings ranging from 2 to 60+ participants and communicate resulting actions - Approach problems flexibly; be willing to adapt and modify your approach without compromising on the outcome.

Education & Experience

Bachelors degree or equivalent experience

Additional Requirements

  • Quality Assurance certification (ISTQB, ASQ, etc.) and/or PMP certification is highly desirable