Manager, Design Systems & Technologies

Santa Clara Valley (Cupertino), California, United States


Weekly Hours: 40
Role Number:200270971
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. AppleCare Digital builds alluring digital content and experiences to help people get the most out of their Apple products. We make it easy for everyone to learn about, use, and maintain all of their Apple software and hardware. We're searching for an extraordinary Design Systems and Technologies Manager to be responsible for the development of design systems, tools, technologies, and processes across web, mobile, iOS and other channels. Your passion for both Design and Code will be focused on accelerating the creation of breakthrough design, exploring opportunities, getting designs into production, and bridging the design, product, and engineering organizations.

Key Qualifications

  • 8+ years of experience as a Creative Technologist, Front-end Developer, or similar creative+technical role working closely with Design
  • 3+ years leading or running a small team of Front Developers and/or Designers
  • Experience designing and iterating on design systems, leading to a higher quality and more consistent experiences
  • A deep passion for both design and code with the skills to lead and do hands-on work
  • App & web development skills utilizing modern frameworks
  • Solid understanding of UX, usability, interaction design, and visual design
  • Competence with the UX design process and its methodologies
  • Experience with localization, accessibility, and privacy standard methodologies
  • Experience leading initiatives and collaborating across Product, Design, and Engineering
  • Experience with user research and business insights
  • Ability to set expectations and facilitate alignment on requirements, process, timelines, and deliverables
  • Hiring and onboarding
  • Strong communication and problem-solving skills
  • Comfort with ambiguity
  • Portfolio with examples of scaling a design system across digital products
  • Experience working within an agile environment


In this role you will lead AppleCare Digital’s Design Systems and Technology team. You will partner with Design Leadership, UX Designers, Product Owners, Engineers, and other partners across Apple in the development, maintenance, and application of design systems and technologies. This includes exploration and experimentation through the creation of prototypes and applications, advising design concepts through technical and creative insight, defining standard methodologies in design systems & technology, and cultivating insights and ideas between Design, Product, Engineering, Business Insights, Human Interface, and other teams. Responsibilities: - Empower Design to achieve consistency, continuity, quality efficiently - Evolve AppleCare Digital’s design systems and related technologies in a scalable and balanced way - Ensure cohesion with core Apple Design Systems (Apple Human Interface Guidelines, Marketing Design Systems, Retail Design Systems, and others) - Use appropriate technologies to prototype, explore, experiment, and validate concepts, ideas, and opportunities - Stay connected to new technologies and contribute to culture of innovation - Form positive relationships and process with Product and Engineering teams to build frictionless design implementation - Review and advise on designs for system compliance; identify and prioritize improvements to the system - Build, develop, and manage a team of digital design and technology specialists - Define metrics for the success of the Design Systems & Technologies team - Partner on plans and strategies for the future

Education & Experience

Bachelor’s degree or equivalent experience required.

Additional Requirements