Sr. Engineering Program Manager - Apple Cloud Services (ACS) / Mail

Santa Clara Valley (Cupertino), California, United States
Software and Services


Role Number:200289229
People buy into the Apple ecosystem because of the phenomenal experiences we offer, like Mail, Contacts, and Calendar integrating seamlessly to help you organize your life, connect with people that matter most, and get things done. And it all just works. But making it all work requires teams of diligent professionals collaborating closely and doing their life’s best work. Most of all, it requires a strong program manager to lead the way and bring it all together. The Apple Cloud Services team is seeking an extraordinary Engineering Program Manager with a deep understanding of technology and a genuine passion for delivering complex, cross-functional projects in a fast-paced environment. This exciting organization is passionate about providing services across Apple that are essential to making our ecosystem work. With over a billion customers relying on us, this is your opportunity to have the level of impact rarely seen in a career. If you relish challenge and are excited by working with a great team on amazing new technology, then we want to hear from you! Are you ready?

Key Qualifications

  • 5+ years of project, product or program management experience in one or more of the following areas: cloud services, software development or operations.
  • Deep understanding of the software product lifecycle and lead projects from start to finish using Agile methodologies.
  • Demonstrated ability to collaborate with multiple cross-functional teams, get buy-in, and thrive in a fast paced, oftentimes ambiguous environment.
  • Experience driving and delivering critical project features which involve partnerships with multiple different teams across Apple.
  • Adept at leveraging data from diverse sources to draw insights and make informed decisions across their programs.
  • Outstanding verbal and written communication skills; must be comfortable communicating with and presenting to executive management.
  • Strong leadership skills and ability to empower team members.


This position requires technical curiosity and intuition for business along with strong program management skills. We are looking for someone to drive, own, and ship all aspects of large, multi-functional efforts and feature areas. You will partner with engineering teams throughout feature development from architecture, design, implementation, and validation. The successful EPM will proactively identify, prioritize, and drive resolution of program issues. You will also present new feature initiatives, top issues, risks, and critical achievements to executive leadership and collaborate with cross-functional teams across Apple to align the roadmap across various lines of business.

Education & Experience

Bachelor's degree in Computer Science, Engineering, related degree or equivalent experience.

Additional Requirements