Senior Software QA Program Manager. Apple Media Products.

San Diego, California, United States
Software and Services


Role Number:200296727
The Apple Media Products Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. These engineers build secure, end-to-end solutions. They develop the custom software used to process all the creative work, the tools that providers use to deliver that media, all the server-side systems, and the APIs for many Apple services. Thanks to Apple’s unique integration of hardware, software, and services, engineers here partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, nimble, and cross-functional, offering greater exposure to the array of opportunities here.

Key Qualifications

  • Minimum 5 years of program, project or product management in software development. PM certification preferred
  • Technical writing experience - distill complex technical information into articulate and widely consumable content with an eye for design
  • Multimedia communications - produce and deliver information through Keynote, videos, written documentation, intranet site, etc.
  • Training curriculum development - define role-based learning and development needs for the organization
  • Openness to feedback and ability to deliver quality content on tight timelines and changing priorities
  • Strong facilitation and coordination skills (requirements gathering, design meetings, status reporting and reviews)
  • Experience in management consulting, quality assurance is a plus.


The Apple Media Products Quality Office is seeking a highly organized and motivated QA Engineering Program Manager to support one of the fastest growing areas of Apple. You will collaborate with AMP Quality team members and key partners in AMP Engineering and PM organizations to deliver high-quality products and services to Apple’s customers. You will also support internal initiatives that enable the AMP Quality organization to scale efficiently. Well qualified candidates will be self-driven, have a passion to solve complex problems, be a quick learner with willingness to flex into new areas, and have strong relationship building skills. We are looking for someone with exceptional communication skills, who is comfortable taking initiative, can provide structure to ambiguity, and can partner with developers and other PMs to get work done. As an AMP Quality EPM, you will drive important aspects of a project lifecycle - including scope, requirements, timelines, and resource allocation. In addition, you will: Collaborate with other EPMs to define SOPs and templates to facilitate the growth of the organization Support production and maintenance of role-based learning and development curriculum and multi-media training content Build out our internal communications channels (Confluence, newsletter, all-hands presentations)

Education & Experience

BS/BA degree in Design, Engineering, Computer Science, or other related fields with equivalent experience.

Additional Requirements