Product Quality Manager - Watch

Santa Clara Valley (Cupertino), California, United States
Operations and Supply Chain


Role Number:200327508
Imagine what you could do here. At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Join the dynamic Watch Product Operations team. In this highly visible role, you will lead the Operations technical team during development of the next generation product. As the technical lead for a product line, you will partner closely with multi disciplinary teams during all phases of development to enable product success.

Key Qualifications

  • Successful candidates will have the following attributes: Outstanding ability to build relationships; clear, consistent communication, results- oriented thinking; enthusiastic and motivated
  • Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues
  • 3+ years proven experience in one or more of the following subject areas: New Product Introduction / Design Engineering / Manufacturing Operations consumer electronics
  • Good understanding of electronic assembly processes
  • Solid understanding of statistical analysis and production control processes
  • Knowledgeable in data analysis and interpretation ; Tableau scripting and JMP scripting knowledge is preferred
  • Experience partnering with international contract manufacturers in mass production; experience traveling to manufacturing sites
  • Must be a self starter with innovation, integrity, and attention to detail
  • Ability to travel internationally about 20%
  • Outstanding communications skills


In this position, you will have responsibility for Watch products prior to launch, with the goal of enabling strong quality during the development cycle. This position partners with engineering, product development, Reliability engineering operations, AppleCare, and the Watch component teams. Strong Quality engineering skills in technical, statistical knowledge, Failure analysis, Exec presentations, and program management experience are essential. - Support technical readiness for during program development cycle - Drive project quality issues with material, process, fixtures, equipment etc. during the new-product phase to enable delivery of a mature product and manufacturing process into mass production - Utilize DOE, FMEA, and other industry-standard tools to proactively identify and address risks and optimize process parameters - Establish quality programs and process control plans for early detection of issues and to ensure the highest level of quality and reliability is consistently delivered - Manage the Product Quality Plan (PQP), innovating as needed to ensure robust quality for new products - Develop and implement new technologies to improve production quality, capacity, and efficiency - Succinctly communicate technical updates to the executive team - Own product quality strategy and execution - Manage the quality processes at the OEMs, including Incoming Quality Control (IQC), Outgoing Quality Control (OQC), Ongoing Reliability Testing (ORT) - Ensure contract manufacturers are prepared for pre-production builds - Evaluate prospective suppliers regarding quality management - Incorporate lessons learned from sustaining / shipping products into design and process improvements for next-generation products - Work with commodity managers and supplier quality engineers to ensure component quality & reliability; make recommendations to improve design/test

Education & Experience

BS or MS degree in engineering; MBA a plus

Additional Requirements